F

Harris Hill Center, Genesis HealthCare

20 MAITLAND STREET, CONCORD, NH 03301
Score: 37 / 100

With a score of 37/100, Harris Hill Center, Genesis Healthcare ranks in the bottom tier of New Hampshire nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at Harris Hill Center, Genesis Healthcare, with 3.33 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent CMS inspections identified 22 deficiencies at Harris Hill Center, Genesis Healthcare, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: allow residents to self-administer drugs if determined clinically appropriate..

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.33 3.8 Below Average
Registered Nurses (RN) 0.52 0.7 Below Average
Licensed Practical Nurses (LPN) 0.85 0.7 Above Average
Certified Nursing Assistants (CNA) 1.96 2.4 Below Average
Weekend Total Nursing 2.90 3.8 Below Average
Weekend RN Hours 0.30 0.7 Below Average

🔍 Inspection & Deficiency History

22
Total Deficiencies
Mar 20, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 20 Moderate 🔴 1 Serious
View recent deficiencies (5 shown)
  • Tag 0554 Severity D
    Allow residents to self-administer drugs if determined clinically appropriate.
    Mar 20, 2025 · Resident Rights Deficiencies
  • Tag 0644 Severity D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    Mar 20, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Mar 20, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0658 Severity D
    Ensure services provided by the nursing facility meet professional standards of quality.
    Mar 20, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0761 Severity D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Mar 20, 2025 · Pharmacy Service Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.1% 4.5% Average
Falls with major injury 5.6% 3.0% Worse
On antipsychotic medication 19.5% 14.5% Worse
Urinary tract infections 1.1% 2.5% Better
ADL decline (daily activities) 24.0% 14.0% Worse
Excessive weight loss 4.6% 7.5% Better
New/worsened incontinence 20.2% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $15,646

How This Grade Was Calculated

This facility's grade of F is based on a score of 37 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -1 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
85
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Mar 20, 2025
Deficiencies (Cycle 1)
5