Among nursing homes in New Hampshire, Havenwood-Heritage Heights stands out with an A grade and a score of 89 out of 100. It ranks in the 92th percentile statewide, reflecting consistently high performance across CMS quality metrics.
Staffing levels at Havenwood-Heritage Heights exceed national averages, with 4.68 total nursing hours per resident per day — compared to the national average of 3.8 hours. RN coverage of 0.98 hours per resident per day also exceeds the national average of 0.7 hours.
Recent inspections identified 6 deficiencies at Havenwood-Heritage Heights. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 4.68 | 3.8 | Above Average |
| Registered Nurses (RN) | 0.98 | 0.7 | Above Average |
| Licensed Practical Nurses (LPN) | 0.67 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 3.03 | 2.4 | Above Average |
| Weekend Total Nursing | 4.44 | 3.8 | Above Average |
| Weekend RN Hours | 0.67 | 0.7 | Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0883 Severity EDevelop and implement policies and procedures for flu and pneumonia vaccinations.Mar 12, 2025 · Infection Control Deficiencies
- Tag 0758 Severity DImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psyMar 12, 2025 · Pharmacy Service Deficiencies
- Tag 0880 Severity EProvide and implement an infection prevention and control program.Feb 21, 2024 · Infection Control Deficiencies
- Tag 0761 Severity DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologiFeb 21, 2024 · Pharmacy Service Deficiencies
- Tag 0658 Severity DEnsure services provided by the nursing facility meet professional standards of quality.Feb 1, 2023 · Resident Assessment and Care Planning Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 3.6% | 4.5% | Better |
| Falls with major injury | 8.7% | 3.0% | Worse |
| On antipsychotic medication | 25.9% | 14.5% | Worse |
| Urinary tract infections | 3.3% | 2.5% | Worse |
| ADL decline (daily activities) | 20.9% | 14.0% | Worse |
| Excessive weight loss | 4.1% | 7.5% | Better |
| New/worsened incontinence | 29.2% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of A is based on a score of 89 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 5★ → 40 pts (max 40)
- Health Inspection Rating: 4★ → 20 pts (max 25)
- Staffing Rating: 5★ → 20 pts (max 20)
- Quality Measures Rating: 3★ → 9 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
Other Facilities in New Hampshire
- F
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- D
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