A

HOLY CROSS HEALTH CENTER

357 ISLAND POND ROAD, MANCHESTER, NH 03109
Score: 97 / 100

Among nursing homes in New Hampshire, Holy Cross Health Center stands out with an A grade and a score of 97 out of 100. It ranks in the 100th percentile statewide, reflecting consistently high performance across CMS quality metrics.

Staffing levels at Holy Cross Health Center exceed national averages, with 5.21 total nursing hours per resident per day — compared to the national average of 3.8 hours. RN coverage of 0.84 hours per resident per day also exceeds the national average of 0.7 hours.

Holy Cross Health Center shows a strong inspection record, with just 4 deficiencies noted in recent CMS surveys, none of which were classified as serious.

Score Breakdown

Overall CMS Rating 40 / 40 pts
5 ★ CMS rating
Health Inspections 25 / 25 pts
5 ★ inspection rating
Staffing 20 / 20 pts
5 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 5.21 3.8 Above Average
Registered Nurses (RN) 0.84 0.7 Above Average
Licensed Practical Nurses (LPN) 0.83 0.7 Above Average
Certified Nursing Assistants (CNA) 3.54 2.4 Above Average
Weekend Total Nursing 4.74 3.8 Above Average
Weekend RN Hours 0.55 0.7 Below Average

🔍 Inspection & Deficiency History

4
Total Deficiencies
Jan 2, 2025
Most Recent Inspection
🟠 4 Moderate
View recent deficiencies (4 shown)
  • Tag 0868 Severity D
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    Jan 2, 2025 · Administration Deficiencies
  • Tag 0727 Severity E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    Jan 25, 2023 · Nursing and Physician Services Deficiencies
  • Tag 0761 Severity D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Jan 25, 2023 · Pharmacy Service Deficiencies
  • Tag 0880 Severity D
    Provide and implement an infection prevention and control program.
    Jan 25, 2023 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 0.0% 4.5% Better
Falls with major injury 11.8% 3.0% Worse
On antipsychotic medication 14.6% 14.5% Average
Urinary tract infections 1.1% 2.5% Better
ADL decline (daily activities) 25.6% 14.0% Worse
Excessive weight loss 7.9% 7.5% Average
New/worsened incontinence 32.5% 45.0% Better

How This Grade Was Calculated

This facility's grade of A is based on a score of 97 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 5★ → 40 pts (max 40)
  • Health Inspection Rating: 5★ → 25 pts (max 25)
  • Staffing Rating: 5★ → 20 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Non profit - Church related
Certified Beds
40
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 2, 2025
Deficiencies (Cycle 1)
1