F

THE ELMS CENTER

71 ELM STREET, MILFORD, NH 03055
Score: 18 / 100

With a score of 18/100, The Elms Center ranks in the bottom tier of New Hampshire nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at The Elms Center, with 3.00 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 21 deficiencies at The Elms Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.00 3.8 Below Average
Registered Nurses (RN) 0.64 0.7 Average
Licensed Practical Nurses (LPN) 0.67 0.7 Average
Certified Nursing Assistants (CNA) 1.68 2.4 Below Average
Weekend Total Nursing 2.38 3.8 Below Average
Weekend RN Hours 0.27 0.7 Below Average

🔍 Inspection & Deficiency History

21
Total Deficiencies
Jan 9, 2025
Most Recent Inspection
⚪ 5 Minor 🟠 16 Moderate
View recent deficiencies (5 shown)
  • Tag 0880 Severity F
    Provide and implement an infection prevention and control program.
    Jan 9, 2025 · Infection Control Deficiencies
  • Tag 0552 Severity D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    Jan 9, 2025 · Resident Rights Deficiencies
  • Tag 0578 Severity D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and
    Jan 9, 2025 · Resident Rights Deficiencies
  • Tag 0657 Severity D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    Jan 9, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0761 Severity D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Jan 9, 2025 · Pharmacy Service Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 7.8% 4.5% Worse
Falls with major injury 3.7% 3.0% Worse
On antipsychotic medication 16.0% 14.5% Worse
Urinary tract infections 3.2% 2.5% Worse
ADL decline (daily activities) 25.6% 14.0% Worse
Excessive weight loss 4.6% 7.5% Better
New/worsened incontinence 28.5% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $9,770

How This Grade Was Calculated

This facility's grade of F is based on a score of 18 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -0 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
52
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 9, 2025
Deficiencies (Cycle 1)
10