With a score of 68 out of 100, Crestwood Center earns a C grade — placing it near the middle of New Hampshire nursing facilities. Families should review the detailed metrics below when considering this Milford location.
Staffing levels are a potential concern at Crestwood Center, with 3.16 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.
Recent CMS inspections identified 13 deficiencies at Crestwood Center, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.16 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.82 | 0.7 | Above Average |
| Licensed Practical Nurses (LPN) | 0.74 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 1.60 | 2.4 | Below Average |
| Weekend Total Nursing | 2.82 | 3.8 | Below Average |
| Weekend RN Hours | 0.64 | 0.7 | Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0656 Severity DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Dec 17, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0880 Severity DProvide and implement an infection prevention and control program.Dec 17, 2025 · Infection Control Deficiencies
- Tag 0880 Severity JProvide and implement an infection prevention and control program.Jun 25, 2024 · Infection Control Deficiencies
- Tag 0801 Severity EEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a quJan 29, 2024 · Nutrition and Dietary Deficiencies
- Tag 0725 Severity EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Jan 29, 2024 · Nursing and Physician Services Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 4.9% | 4.5% | Average |
| Falls with major injury | 5.2% | 3.0% | Worse |
| On antipsychotic medication | 13.1% | 14.5% | Average |
| Urinary tract infections | 1.4% | 2.5% | Better |
| ADL decline (daily activities) | 32.1% | 14.0% | Worse |
| Excessive weight loss | 4.8% | 7.5% | Better |
| New/worsened incontinence | 28.9% | 45.0% | Better |
⚠️ Penalties & Fines
1 penalty recorded by CMS
Total fines: $15,646
How This Grade Was Calculated
This facility's grade of C is based on a score of 68 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 4★ → 32 pts (max 40)
- Health Inspection Rating: 3★ → 15 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
- Penalty deductions: -5 pts
- Fine deductions: -1 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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