D

HACKETT HILL HEALTHCARE CENTER

191 HACKETT HILL ROAD, MANCHESTER, NH 03102
Score: 42 / 100

CMS data shows Hackett Hill Healthcare Center earning a D grade with a score of 42/100, placing it below most facilities in New Hampshire. Prospective residents and families should carefully review the specific areas of concern detailed below.

Staffing at Hackett Hill Healthcare Center is near the national average, with 3.61 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 15 deficiencies at Hackett Hill Healthcare Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.61 3.8 Average
Registered Nurses (RN) 1.20 0.7 Above Average
Licensed Practical Nurses (LPN) 0.59 0.7 Below Average
Certified Nursing Assistants (CNA) 1.83 2.4 Below Average
Weekend Total Nursing 3.19 3.8 Below Average
Weekend RN Hours 0.85 0.7 Above Average

🔍 Inspection & Deficiency History

15
Total Deficiencies
Dec 16, 2025
Most Recent Inspection
⚪ 3 Minor 🟠 12 Moderate
View recent deficiencies (5 shown)
  • Tag 0635 Severity G
    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
    Dec 16, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0880 Severity D
    Provide and implement an infection prevention and control program.
    Dec 16, 2025 · Infection Control Deficiencies
  • Tag 0552 Severity D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    Mar 12, 2025 · Resident Rights Deficiencies
  • Tag 0658 Severity D
    Ensure services provided by the nursing facility meet professional standards of quality.
    Mar 12, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0880 Severity D
    Provide and implement an infection prevention and control program.
    Mar 12, 2025 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.2% 4.5% Worse
Falls with major injury 5.6% 3.0% Worse
On antipsychotic medication 11.5% 14.5% Better
Urinary tract infections 1.2% 2.5% Better
ADL decline (daily activities) 5.1% 14.0% Better
Excessive weight loss 4.2% 7.5% Better
New/worsened incontinence 4.7% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $12,735

How This Grade Was Calculated

This facility's grade of D is based on a score of 42 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -1 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
70
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Mar 12, 2025
Deficiencies (Cycle 1)
7