D

WINDEMERE AT WESTOVER HILLS

11106 CHRISTUS HILLS, SAN ANTONIO, TX 78251
Score: 52 / 100

Windemere At Westover Hills faces challenges in its CMS ratings, earning a D grade with a score of 52/100. The facility ranks in the 58th percentile among Texas nursing homes, suggesting significant room for improvement.

Staffing at Windemere At Westover Hills is near the national average, with 3.43 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 22 deficiencies at Windemere At Westover Hills, including 2 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.43 3.8 Average
Registered Nurses (RN) 0.60 0.7 Below Average
Licensed Practical Nurses (LPN) 1.06 0.7 Above Average
Certified Nursing Assistants (CNA) 1.77 2.4 Below Average
Weekend Total Nursing 2.99 3.8 Below Average
Weekend RN Hours 0.39 0.7 Below Average

🔍 Inspection & Deficiency History

22
Total Deficiencies
Dec 18, 2025
Most Recent Inspection
🟠 20 Moderate 🔴 2 Serious
View recent deficiencies (5 shown)
  • Tag 0761 Severity E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Dec 18, 2025 · Pharmacy Service Deficiencies
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Dec 18, 2025 · Quality of Life and Care Deficiencies
  • Tag 0695 Severity D
    Provide safe and appropriate respiratory care for a resident when needed.
    Dec 18, 2025 · Quality of Life and Care Deficiencies
  • Tag 0755 Severity D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    Dec 18, 2025 · Pharmacy Service Deficiencies
  • Tag 0842 Severity D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standar
    Dec 18, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 1.7% 4.5% Better
Falls with major injury 3.3% 3.0% Worse
On antipsychotic medication 4.7% 14.5% Better
Urinary tract infections 0.4% 2.5% Better
ADL decline (daily activities) 11.8% 14.0% Better
Excessive weight loss 0.4% 7.5% Better
New/worsened incontinence 13.2% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $8,281

How This Grade Was Calculated

This facility's grade of D is based on a score of 52 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -0 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
112
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 18, 2025
Deficiencies (Cycle 1)
7