F

SONTERRA HEALTH CENTER

18514 SONTERRA PLACE, SAN ANTONIO, TX 78258
Score: 34 / 100

Sonterra Health Center has received an F grade based on CMS data, with a score of 34/100 — placing it among the lowest-rated nursing facilities in Texas. Families considering this San Antonio facility should carefully review its inspection history and quality metrics.

Staffing at Sonterra Health Center is near the national average, with 3.72 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 50 deficiencies at Sonterra Health Center, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and .

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.72 3.8 Average
Registered Nurses (RN) 0.33 0.7 Below Average
Licensed Practical Nurses (LPN) 1.31 0.7 Above Average
Certified Nursing Assistants (CNA) 2.08 2.4 Below Average
Weekend Total Nursing 3.11 3.8 Below Average
Weekend RN Hours 0.31 0.7 Below Average

🔍 Inspection & Deficiency History

50
Total Deficiencies
May 14, 2025
Most Recent Inspection
🟠 47 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0578 Severity G
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and
    May 14, 2025 · Resident Rights Deficiencies
  • Tag 0697 Severity G
    Provide safe, appropriate pain management for a resident who requires such services.
    May 14, 2025 · Quality of Life and Care Deficiencies
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    May 14, 2025 · Resident Rights Deficiencies
  • Tag 0558 Severity D
    Reasonably accommodate the needs and preferences of each resident.
    May 14, 2025 · Resident Rights Deficiencies
  • Tag 0585 Severity D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    May 14, 2025 · Resident Rights Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 2.4% 4.5% Better
Falls with major injury 1.6% 3.0% Better
On antipsychotic medication 12.1% 14.5% Better
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 10.6% 14.0% Better
Excessive weight loss 0.9% 7.5% Better
New/worsened incontinence 19.7% 45.0% Better

⚠️ Penalties & Fines

3 penalties recorded by CMS

Total fines: $80,964

How This Grade Was Calculated

This facility's grade of F is based on a score of 34 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -8 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Government - Hospital district
Certified Beds
124
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
May 14, 2025
Deficiencies (Cycle 1)
20