F

THE PLAZA AT LUBBOCK

4910 EMORY, LUBBOCK, TX 79416
Score: 39 / 100

The Plaza At Lubbock has received an F grade based on CMS data, with a score of 39/100 — placing it among the lowest-rated nursing facilities in Texas. Families considering this Lubbock facility should carefully review its inspection history and quality metrics.

With 3.13 total nurse hours per resident per day, The Plaza At Lubbock falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent CMS inspections identified 42 deficiencies at The Plaza At Lubbock, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: provide basic life support, including cpr, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advanc.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.13 3.8 Below Average
Registered Nurses (RN) 0.24 0.7 Below Average
Licensed Practical Nurses (LPN) 0.79 0.7 Above Average
Certified Nursing Assistants (CNA) 2.10 2.4 Below Average
Weekend Total Nursing 2.65 3.8 Below Average
Weekend RN Hours 0.13 0.7 Below Average

🔍 Inspection & Deficiency History

42
Total Deficiencies
Jan 23, 2025
Most Recent Inspection
🟠 39 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0678 Severity J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advanc
    Jan 23, 2025 · Quality of Life and Care Deficiencies
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Dec 3, 2024 · Resident Rights Deficiencies
  • Tag 0760 Severity D
    Ensure that residents are free from significant medication errors.
    Dec 3, 2024 · Pharmacy Service Deficiencies
  • Tag 0600 Severity G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Oct 16, 2024 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0602 Severity D
    Protect each resident from the wrongful use of the resident's belongings or money.
    Oct 16, 2024 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.1% 4.5% Average
Falls with major injury 2.9% 3.0% Average
On antipsychotic medication 4.0% 14.5% Better
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 5.9% 14.0% Better
Excessive weight loss 0.0% 7.5% Better
New/worsened incontinence 6.4% 45.0% Better

⚠️ Penalties & Fines

3 penalties recorded by CMS

Total fines: $38,594

How This Grade Was Calculated

This facility's grade of F is based on a score of 39 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -3 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
132
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Oct 10, 2024
Deficiencies (Cycle 1)
7