F

THE HEIGHTS AT MEDICAL CENTER

3935 MEDICAL DR, SAN ANTONIO, TX 78229
Score: 22 / 100

The Heights At Medical Center has received an F grade based on CMS data, with a score of 22/100 — placing it among the lowest-rated nursing facilities in Texas. Families considering this San Antonio facility should carefully review its inspection history and quality metrics.

With 3.31 total nurse hours per resident per day, The Heights At Medical Center falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent CMS inspections identified 46 deficiencies at The Heights At Medical Center, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.31 3.8 Below Average
Registered Nurses (RN) 0.38 0.7 Below Average
Licensed Practical Nurses (LPN) 0.89 0.7 Above Average
Certified Nursing Assistants (CNA) 2.04 2.4 Below Average
Weekend Total Nursing 2.84 3.8 Below Average
Weekend RN Hours 0.30 0.7 Below Average

🔍 Inspection & Deficiency History

46
Total Deficiencies
Aug 14, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 42 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0584 Severity D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d
    Aug 14, 2025 · Resident Rights Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Aug 14, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0690 Severity D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent
    Aug 14, 2025 · Quality of Life and Care Deficiencies
  • Tag 0695 Severity D
    Provide safe and appropriate respiratory care for a resident when needed.
    Aug 14, 2025 · Quality of Life and Care Deficiencies
  • Tag 0812 Severity D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Aug 14, 2025 · Nutrition and Dietary Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.3% 4.5% Better
Falls with major injury 4.5% 3.0% Worse
On antipsychotic medication 7.9% 14.5% Better
Urinary tract infections 0.4% 2.5% Better
ADL decline (daily activities) 8.9% 14.0% Better
Excessive weight loss 1.0% 7.5% Better
New/worsened incontinence 7.1% 45.0% Better

⚠️ Penalties & Fines

2 penalties recorded by CMS

Total fines: $22,052

How This Grade Was Calculated

This facility's grade of F is based on a score of 22 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)
  • Penalty deductions: -10 pts
  • Fine deductions: -2 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
134
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Aug 14, 2025
Deficiencies (Cycle 1)
9