Normandy Terrace Nursing & Rehabilitation Center has received an F grade based on CMS data, with a score of 6/100 — placing it among the lowest-rated nursing facilities in Texas. Families considering this San Antonio facility should carefully review its inspection history and quality metrics.
With 2.98 total nurse hours per resident per day, Normandy Terrace Nursing & Rehabilitation Center falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.
Recent CMS inspections identified 39 deficiencies at Normandy Terrace Nursing & Rehabilitation Center, including 6 classified as serious — among the most concerning citation levels. The most notable finding involved: honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 2.98 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.59 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.76 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 1.63 | 2.4 | Below Average |
| Weekend Total Nursing | 2.51 | 3.8 | Below Average |
| Weekend RN Hours | 0.38 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0584 Severity DHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for dJan 15, 2026 · Resident Rights Deficiencies
- Tag 0602 Severity DProtect each resident from the wrongful use of the resident's belongings or money.Jan 15, 2026 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Tag 0627 Severity DEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Jan 15, 2026 · Resident Rights Deficiencies
- Tag 0880 Severity EProvide and implement an infection prevention and control program.Nov 24, 2025 · Infection Control Deficiencies
- Tag 0583 Severity DKeep residents' personal and medical records private and confidential.Nov 24, 2025 · Resident Rights Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 3.5% | 4.5% | Better |
| Falls with major injury | 6.4% | 3.0% | Worse |
| On antipsychotic medication | 8.8% | 14.5% | Better |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 29.8% | 14.0% | Worse |
| Excessive weight loss | 6.8% | 7.5% | Average |
| New/worsened incontinence | 20.7% | 45.0% | Better |
⚠️ Penalties & Fines
5 penalties recorded by CMS
Total fines: $296,055
How This Grade Was Calculated
This facility's grade of F is based on a score of 6 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 1★ → 8 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 2★ → 6 pts (max 15)
- Penalty deductions: -15 pts
- Fine deductions: -10 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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