B

Heritage Oaks Nursing and Rehabilitation Center

5301 University Ave, Lubbock, TX 79413
Score: 72 / 100

Heritage Oaks Nursing And Rehabilitation Center earns a solid B grade from CMS data, with a score of 72/100. Performing above average across most metrics, this Lubbock facility ranks in the 83th percentile among Texas nursing homes.

With 3.30 total nurse hours per resident per day, Heritage Oaks Nursing And Rehabilitation Center falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent inspections identified 18 deficiencies at Heritage Oaks Nursing And Rehabilitation Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.30 3.8 Below Average
Registered Nurses (RN) 0.25 0.7 Below Average
Licensed Practical Nurses (LPN) 1.03 0.7 Above Average
Certified Nursing Assistants (CNA) 2.02 2.4 Below Average
Weekend Total Nursing 3.03 3.8 Below Average
Weekend RN Hours 0.20 0.7 Below Average

🔍 Inspection & Deficiency History

18
Total Deficiencies
Jan 5, 2026
Most Recent Inspection
🟠 18 Moderate
View recent deficiencies (5 shown)
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jan 5, 2026 · Resident Assessment and Care Planning Deficiencies
  • Tag 0926 Severity D
    Have policies on smoking.
    Nov 14, 2025 · Environmental Deficiencies
  • Tag 0880 Severity E
    Provide and implement an infection prevention and control program.
    Mar 6, 2025 · Infection Control Deficiencies
  • Tag 0585 Severity E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    Mar 6, 2025 · Resident Rights Deficiencies
  • Tag 0695 Severity D
    Provide safe and appropriate respiratory care for a resident when needed.
    Mar 6, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 11.3% 4.5% Worse
Falls with major injury 3.6% 3.0% Worse
On antipsychotic medication 2.3% 14.5% Better
Urinary tract infections 0.2% 2.5% Better
ADL decline (daily activities) 9.5% 14.0% Better
Excessive weight loss 3.1% 7.5% Better
New/worsened incontinence 5.5% 45.0% Better

How This Grade Was Calculated

This facility's grade of B is based on a score of 72 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
159
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Mar 6, 2025
Deficiencies (Cycle 1)
7