A

TOWN & COUNTRY

555 EAST MEMORY LANE, SANTA ANA, CA 92706
Score: 90 / 100

Among nursing homes in California, Town & Country stands out with an A grade and a score of 90 out of 100. It ranks in the 88th percentile statewide, reflecting consistently high performance across CMS quality metrics.

Town & Country provides above-average staffing with 5.63 total nurse hours per resident per day. Higher staffing levels are generally associated with better care outcomes and more attentive staff.

Recent inspections identified 52 deficiencies at Town & Country. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 40 / 40 pts
5 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 20 / 20 pts
5 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 5.63 3.8 Above Average
Registered Nurses (RN) 0.68 0.7 Average
Licensed Practical Nurses (LPN) 1.68 0.7 Above Average
Certified Nursing Assistants (CNA) 3.27 2.4 Above Average
Weekend Total Nursing 4.79 3.8 Above Average
Weekend RN Hours 0.54 0.7 Below Average

🔍 Inspection & Deficiency History

52
Total Deficiencies
Nov 19, 2025
Most Recent Inspection
⚪ 8 Minor 🟠 44 Moderate
View recent deficiencies (5 shown)
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Nov 19, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0909 Severity E
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    Nov 19, 2025 · Environmental Deficiencies
  • Tag 0605 Severity D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    Nov 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0609 Severity D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    Nov 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0610 Severity D
    Respond appropriately to all alleged violations.
    Nov 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 1.2% 4.5% Better
Falls with major injury 0.0% 3.0% Better
On antipsychotic medication 0.6% 14.5% Better
Urinary tract infections 1.1% 2.5% Better
ADL decline (daily activities) 6.5% 14.0% Better
Excessive weight loss 1.3% 7.5% Better
New/worsened incontinence 5.8% 45.0% Better

How This Grade Was Calculated

This facility's grade of A is based on a score of 90 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 5★ → 40 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 5★ → 20 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Non profit - Corporation
Certified Beds
96
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Nov 19, 2025
Deficiencies (Cycle 1)
25