F

HERITAGE LAKESIDE

1016 LAKESHORE DR, RICE LAKE, WI 54868
Score: 16 / 100

With a score of 16/100, Heritage Lakeside ranks in the bottom tier of Wisconsin nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels at Heritage Lakeside exceed national averages, with 4.97 total nursing hours per resident per day — compared to the national average of 3.8 hours. RN coverage of 1.49 hours per resident per day also exceeds the national average of 0.7 hours.

Recent CMS inspections identified 95 deficiencies at Heritage Lakeside, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.97 3.8 Above Average
Registered Nurses (RN) 1.49 0.7 Above Average
Licensed Practical Nurses (LPN) 0.58 0.7 Below Average
Certified Nursing Assistants (CNA) 2.90 2.4 Above Average
Weekend Total Nursing 3.96 3.8 Average
Weekend RN Hours 0.89 0.7 Above Average

🔍 Inspection & Deficiency History

95
Total Deficiencies
Oct 19, 2025
Most Recent Inspection
⚪ 6 Minor 🟠 86 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0609 Severity D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    Oct 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0610 Severity D
    Respond appropriately to all alleged violations.
    Oct 19, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Oct 6, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Oct 6, 2025 · Quality of Life and Care Deficiencies
  • Tag 0726 Severity F
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    Jul 1, 2025 · Nursing and Physician Services Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.8% 4.5% Average
Falls with major injury 0.7% 3.0% Better
On antipsychotic medication 28.0% 14.5% Worse
Urinary tract infections 8.1% 2.5% Worse
ADL decline (daily activities) 12.7% 14.0% Average
Excessive weight loss 6.8% 7.5% Average
New/worsened incontinence 26.1% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $115,181

How This Grade Was Calculated

This facility's grade of F is based on a score of 16 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Individual
Certified Beds
50
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 14, 2025
Deficiencies (Cycle 1)
21