With a score of 33/100, Heritage Health Services ranks in the bottom tier of Wisconsin nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.
Staffing at Heritage Health Services is near the national average, with 3.55 total nursing hours per resident per day (national average: 3.8 hours).
Recent CMS inspections identified 33 deficiencies at Heritage Health Services, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.55 | 3.8 | Average |
| Registered Nurses (RN) | 0.93 | 0.7 | Above Average |
| Licensed Practical Nurses (LPN) | 0.76 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 1.86 | 2.4 | Below Average |
| Weekend Total Nursing | 3.21 | 3.8 | Below Average |
| Weekend RN Hours | 0.70 | 0.7 | Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0812 Severity FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Mar 11, 2025 · Nutrition and Dietary Deficiencies
- Tag 0880 Severity FProvide and implement an infection prevention and control program.Mar 11, 2025 · Infection Control Deficiencies
- Tag 0868 Severity EHave the Quality Assessment and Assurance group have the required members and meet at least quarterlyMar 11, 2025 · Administration Deficiencies
- Tag 0883 Severity EDevelop and implement policies and procedures for flu and pneumonia vaccinations.Mar 11, 2025 · Infection Control Deficiencies
- Tag 0551 Severity DGive the resident's representative the ability to exercise the resident's rights.Mar 11, 2025 · Resident Rights Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 13.2% | 4.5% | Worse |
| Falls with major injury | 2.9% | 3.0% | Average |
| On antipsychotic medication | 22.2% | 14.5% | Worse |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 13.3% | 14.0% | Average |
| Excessive weight loss | 3.4% | 7.5% | Better |
| New/worsened incontinence | 41.1% | 45.0% | Average |
⚠️ Penalties & Fines
1 penalty recorded by CMS
Total fines: $25,847
How This Grade Was Calculated
This facility's grade of F is based on a score of 33 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 2★ → 16 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 2★ → 8 pts (max 20)
- Quality Measures Rating: 2★ → 6 pts (max 15)
- Penalty deductions: -5 pts
- Fine deductions: -2 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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