C

Complete Care at Manitowoc LLC

2021 S ALVERNO RD, MANITOWOC, WI 54220
Score: 55 / 100

With a score of 55 out of 100, Complete Care At Manitowoc Llc earns a C grade — placing it near the middle of Wisconsin nursing facilities. Families should review the detailed metrics below when considering this Manitowoc location.

Staffing at Complete Care At Manitowoc Llc is near the national average, with 3.91 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 14 deficiencies at Complete Care At Manitowoc Llc, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide enough food/fluids to maintain a resident's health..

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 16 / 20 pts
4 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.91 3.8 Average
Registered Nurses (RN) 0.84 0.7 Above Average
Licensed Practical Nurses (LPN) 0.61 0.7 Below Average
Certified Nursing Assistants (CNA) 2.47 2.4 Average
Weekend Total Nursing 3.44 3.8 Average
Weekend RN Hours 0.39 0.7 Below Average

🔍 Inspection & Deficiency History

14
Total Deficiencies
Sep 30, 2025
Most Recent Inspection
🟠 13 Moderate 🔴 1 Serious
View recent deficiencies (5 shown)
  • Tag 0692 Severity D
    Provide enough food/fluids to maintain a resident's health.
    Sep 30, 2025 · Quality of Life and Care Deficiencies
  • Tag 0693 Severity D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a f
    Sep 30, 2025 · Quality of Life and Care Deficiencies
  • Tag 0842 Severity D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standar
    Jul 6, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0690 Severity D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent
    Nov 25, 2024 · Quality of Life and Care Deficiencies
  • Tag 0803 Severity D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the nee
    Nov 25, 2024 · Nutrition and Dietary Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.3% 4.5% Better
Falls with major injury 4.4% 3.0% Worse
On antipsychotic medication 19.6% 14.5% Worse
Urinary tract infections 2.5% 2.5% Average
ADL decline (daily activities) 12.8% 14.0% Average
Excessive weight loss 2.6% 7.5% Better
New/worsened incontinence 35.8% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $76,944

How This Grade Was Calculated

This facility's grade of C is based on a score of 55 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 4★ → 16 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -7 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
150
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Sep 30, 2025
Deficiencies (Cycle 1)
3