With a score of 74/100 and a B grade, Willowdale Health Services is a well-regarded option in New Holstein, Wisconsin. The facility performs above average in most CMS categories, placing it in the 69th percentile statewide.
Staffing levels are a potential concern at Willowdale Health Services, with 3.38 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.
Recent inspections identified 16 deficiencies at Willowdale Health Services. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.38 | 3.8 | Below Average |
| Registered Nurses (RN) | 1.00 | 0.7 | Above Average |
| Licensed Practical Nurses (LPN) | 0.66 | 0.7 | Average |
| Certified Nursing Assistants (CNA) | 1.73 | 2.4 | Below Average |
| Weekend Total Nursing | 3.11 | 3.8 | Below Average |
| Weekend RN Hours | 0.75 | 0.7 | Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0657 Severity DDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Jan 21, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0761 Severity EEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologiOct 1, 2024 · Pharmacy Service Deficiencies
- Tag 0607 Severity DDevelop and implement policies and procedures to prevent abuse, neglect, and theft.Oct 1, 2024 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Tag 0641 Severity DEnsure each resident receives an accurate assessment.Oct 1, 2024 · Resident Assessment and Care Planning Deficiencies
- Tag 0690 Severity DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to preventOct 1, 2024 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 5.0% | 4.5% | Worse |
| Falls with major injury | 5.9% | 3.0% | Worse |
| On antipsychotic medication | 7.9% | 14.5% | Better |
| Urinary tract infections | 3.0% | 2.5% | Worse |
| ADL decline (daily activities) | 13.6% | 14.0% | Average |
| Excessive weight loss | 1.1% | 7.5% | Better |
| New/worsened incontinence | 24.5% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of B is based on a score of 74 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 4★ → 32 pts (max 40)
- Health Inspection Rating: 4★ → 20 pts (max 25)
- Staffing Rating: 4★ → 16 pts (max 20)
- Quality Measures Rating: 2★ → 6 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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