B

Willowdale Health Services

1610 Hoover St, New Holstein, WI 53061
Score: 74 / 100

With a score of 74/100 and a B grade, Willowdale Health Services is a well-regarded option in New Holstein, Wisconsin. The facility performs above average in most CMS categories, placing it in the 69th percentile statewide.

Staffing levels are a potential concern at Willowdale Health Services, with 3.38 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 16 deficiencies at Willowdale Health Services. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 16 / 20 pts
4 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.38 3.8 Below Average
Registered Nurses (RN) 1.00 0.7 Above Average
Licensed Practical Nurses (LPN) 0.66 0.7 Average
Certified Nursing Assistants (CNA) 1.73 2.4 Below Average
Weekend Total Nursing 3.11 3.8 Below Average
Weekend RN Hours 0.75 0.7 Average

🔍 Inspection & Deficiency History

16
Total Deficiencies
Jan 21, 2025
Most Recent Inspection
🟠 16 Moderate
View recent deficiencies (5 shown)
  • Tag 0657 Severity D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    Jan 21, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0761 Severity E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Oct 1, 2024 · Pharmacy Service Deficiencies
  • Tag 0607 Severity D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    Oct 1, 2024 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Oct 1, 2024 · Resident Assessment and Care Planning Deficiencies
  • Tag 0690 Severity D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent
    Oct 1, 2024 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.0% 4.5% Worse
Falls with major injury 5.9% 3.0% Worse
On antipsychotic medication 7.9% 14.5% Better
Urinary tract infections 3.0% 2.5% Worse
ADL decline (daily activities) 13.6% 14.0% Average
Excessive weight loss 1.1% 7.5% Better
New/worsened incontinence 24.5% 45.0% Better

How This Grade Was Calculated

This facility's grade of B is based on a score of 74 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 4★ → 16 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
49
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Oct 1, 2024
Deficiencies (Cycle 1)
5