F

WILLOWS CENTER

723 SUMMERS STREET, PARKERSBURG, WV 26101
Score: 28 / 100

With a score of 28/100, Willows Center ranks in the bottom tier of West Virginia nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Willows Center is near the national average, with 3.51 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 56 deficiencies at Willows Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.51 3.8 Average
Registered Nurses (RN) 0.67 0.7 Average
Licensed Practical Nurses (LPN) 0.80 0.7 Above Average
Certified Nursing Assistants (CNA) 2.04 2.4 Below Average
Weekend Total Nursing 3.02 3.8 Below Average
Weekend RN Hours 0.18 0.7 Below Average

🔍 Inspection & Deficiency History

56
Total Deficiencies
Dec 21, 2025
Most Recent Inspection
🟠 56 Moderate
View recent deficiencies (5 shown)
  • Tag 0609 Severity E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    Dec 21, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0610 Severity E
    Respond appropriately to all alleged violations.
    Dec 21, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0677 Severity E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    Dec 21, 2025 · Quality of Life and Care Deficiencies
  • Tag 0804 Severity E
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    Dec 21, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Dec 21, 2025 · Nutrition and Dietary Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 9.6% 4.5% Worse
Falls with major injury 3.9% 3.0% Worse
On antipsychotic medication 5.7% 14.5% Better
Urinary tract infections 2.4% 2.5% Average
ADL decline (daily activities) 26.9% 14.0% Worse
Excessive weight loss 7.8% 7.5% Average
New/worsened incontinence 26.2% 45.0% Better

How This Grade Was Calculated

This facility's grade of F is based on a score of 28 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
97
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Feb 7, 2024
Deficiencies (Cycle 1)
35