D

NORVIEW HEIGHTS REHABILITATION AND NURSING

827 NORVIEW AVENUE, NORFOLK, VA 23509
Score: 44 / 100

Norview Heights Rehabilitation And Nursing faces challenges in its CMS ratings, earning a D grade with a score of 44/100. The facility ranks in the 35th percentile among Virginia nursing homes, suggesting significant room for improvement.

With 3.25 total nurse hours per resident per day, Norview Heights Rehabilitation And Nursing falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent inspections identified 46 deficiencies at Norview Heights Rehabilitation And Nursing. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.25 3.8 Below Average
Registered Nurses (RN) 0.46 0.7 Below Average
Licensed Practical Nurses (LPN) 1.08 0.7 Above Average
Certified Nursing Assistants (CNA) 1.71 2.4 Below Average
Weekend Total Nursing 2.76 3.8 Below Average
Weekend RN Hours 0.28 0.7 Below Average

🔍 Inspection & Deficiency History

46
Total Deficiencies
Jul 16, 2024
Most Recent Inspection
🟠 46 Moderate
View recent deficiencies (5 shown)
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Jul 16, 2024 · Resident Rights Deficiencies
  • Tag 0580 Severity E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Oct 11, 2023 · Resident Rights Deficiencies
  • Tag 0684 Severity E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    Oct 11, 2023 · Quality of Life and Care Deficiencies
  • Tag 0760 Severity D
    Ensure that residents are free from significant medication errors.
    Oct 11, 2023 · Pharmacy Service Deficiencies
  • Tag 0761 Severity D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologi
    Oct 11, 2023 · Pharmacy Service Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 10.9% 4.5% Worse
Falls with major injury 2.7% 3.0% Average
On antipsychotic medication 11.8% 14.5% Better
Urinary tract infections 0.6% 2.5% Better
ADL decline (daily activities) 11.3% 14.0% Better
Excessive weight loss 1.2% 7.5% Better
New/worsened incontinence 19.7% 45.0% Better

How This Grade Was Calculated

This facility's grade of D is based on a score of 44 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
60
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Oct 27, 2021
Deficiencies (Cycle 1)
11