Norfolk Health Care Center has received an F grade based on CMS data, with a score of 16/100 — placing it among the lowest-rated nursing facilities in Virginia. Families considering this Norfolk facility should carefully review its inspection history and quality metrics.
With 2.94 total nurse hours per resident per day, Norfolk Health Care Center falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.
Recent CMS inspections identified 49 deficiencies at Norfolk Health Care Center, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the nee.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 2.94 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.44 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.92 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 1.59 | 2.4 | Below Average |
| Weekend Total Nursing | 2.46 | 3.8 | Below Average |
| Weekend RN Hours | 0.23 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0803 Severity EEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the neeJan 13, 2026 · Nutrition and Dietary Deficiencies
- Tag 0628 Severity DProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.Jan 13, 2026 · Resident Rights Deficiencies
- Tag 0807 Severity DEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydrJan 13, 2026 · Nutrition and Dietary Deficiencies
- Tag 0880 Severity DProvide and implement an infection prevention and control program.Jan 13, 2026 · Infection Control Deficiencies
- Tag 0921 Severity DMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.Jan 13, 2026 · Environmental Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 6.2% | 4.5% | Worse |
| Falls with major injury | 1.5% | 3.0% | Better |
| On antipsychotic medication | 14.7% | 14.5% | Average |
| Urinary tract infections | 0.7% | 2.5% | Better |
| ADL decline (daily activities) | 20.1% | 14.0% | Worse |
| Excessive weight loss | 3.6% | 7.5% | Better |
| New/worsened incontinence | 29.8% | 45.0% | Better |
⚠️ Penalties & Fines
1 penalty recorded by CMS
Total fines: $157,300
How This Grade Was Calculated
This facility's grade of F is based on a score of 16 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 1★ → 8 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 1★ → 4 pts (max 20)
- Quality Measures Rating: 3★ → 9 pts (max 15)
- Penalty deductions: -5 pts
- Fine deductions: -10 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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