F

Five Points at Lake Highlands Nursing and Rehab

9009 White Rock Tr, Dallas, TX 75238
Score: 7 / 100

Five Points At Lake Highlands Nursing And Rehab has received an F grade based on CMS data, with a score of 7/100 — placing it among the lowest-rated nursing facilities in Texas. Families considering this Dallas facility should carefully review its inspection history and quality metrics.

With 3.10 total nurse hours per resident per day, Five Points At Lake Highlands Nursing And Rehab falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent CMS inspections identified 48 deficiencies at Five Points At Lake Highlands Nursing And Rehab, including 4 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.10 3.8 Below Average
Registered Nurses (RN) 0.34 0.7 Below Average
Licensed Practical Nurses (LPN) 0.87 0.7 Above Average
Certified Nursing Assistants (CNA) 1.89 2.4 Below Average
Weekend Total Nursing 2.51 3.8 Below Average
Weekend RN Hours 0.28 0.7 Below Average

🔍 Inspection & Deficiency History

48
Total Deficiencies
Dec 10, 2025
Most Recent Inspection
🟠 44 Moderate 🔴 4 Serious
View recent deficiencies (5 shown)
  • Tag 0689 Severity J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Dec 10, 2025 · Quality of Life and Care Deficiencies
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Dec 10, 2025 · Resident Rights Deficiencies
  • Tag 0584 Severity D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d
    Dec 10, 2025 · Resident Rights Deficiencies
  • Tag 0677 Severity D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    Dec 10, 2025 · Quality of Life and Care Deficiencies
  • Tag 0849 Severity D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice serv
    Dec 10, 2025 · Administration Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.8% 4.5% Average
Falls with major injury 1.7% 3.0% Better
On antipsychotic medication 7.3% 14.5% Better
Urinary tract infections 0.2% 2.5% Better
ADL decline (daily activities) 14.4% 14.0% Average
Excessive weight loss 2.6% 7.5% Better
New/worsened incontinence 9.7% 45.0% Better

⚠️ Penalties & Fines

5 penalties recorded by CMS

Total fines: $72,182

How This Grade Was Calculated

This facility's grade of F is based on a score of 7 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -7 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
280
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 9, 2024
Deficiencies (Cycle 1)
24