Heritage Center, The is an average performer in CMS ratings, earning a C grade with a score of 61/100. Located in Morristown, Tennessee, the facility meets baseline standards across most quality metrics.
Staffing at Heritage Center, The is near the national average, with 3.52 total nursing hours per resident per day (national average: 3.8 hours).
Recent inspections identified 20 deficiencies at Heritage Center, The. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.52 | 3.8 | Average |
| Registered Nurses (RN) | 0.62 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 1.05 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 1.85 | 2.4 | Below Average |
| Weekend Total Nursing | 2.98 | 3.8 | Below Average |
| Weekend RN Hours | 0.26 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0698 Severity EProvide safe, appropriate dialysis care/services for a resident who requires such services.Jun 3, 2025 · Quality of Life and Care Deficiencies
- Tag 0641 Severity DEnsure each resident receives an accurate assessment.Jun 3, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0656 Severity DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Jun 3, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0761 Severity DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologiJun 3, 2025 · Pharmacy Service Deficiencies
- Tag 0810 Severity DProvide special eating equipment and utensils for residents who need them and appropriate assistance.Jun 3, 2025 · Nutrition and Dietary Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 3.3% | 4.5% | Better |
| Falls with major injury | 2.5% | 3.0% | Better |
| On antipsychotic medication | 12.4% | 14.5% | Better |
| Urinary tract infections | 0.3% | 2.5% | Better |
| ADL decline (daily activities) | 7.2% | 14.0% | Better |
| Excessive weight loss | 9.8% | 7.5% | Worse |
| New/worsened incontinence | 13.8% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of C is based on a score of 61 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 3★ → 24 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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