Highlands Health And Rehabilitation Center has received an F grade based on CMS data, with a score of 25/100 — placing it among the lowest-rated nursing facilities in Tennessee. Families considering this Memphis facility should carefully review its inspection history and quality metrics.
Staffing levels are a potential concern at Highlands Health And Rehabilitation Center, with 3.25 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.
Recent CMS inspections identified 24 deficiencies at Highlands Health And Rehabilitation Center, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide and implement an infection prevention and control program..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.25 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.42 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.95 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 1.88 | 2.4 | Below Average |
| Weekend Total Nursing | 2.92 | 3.8 | Below Average |
| Weekend RN Hours | 0.33 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0880 Severity DProvide and implement an infection prevention and control program.Oct 13, 2025 · Infection Control Deficiencies
- Tag 0689 Severity JEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.May 4, 2023 · Quality of Life and Care Deficiencies
- Tag 0656 Severity EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 4, 2023 · Resident Assessment and Care Planning Deficiencies
- Tag 0580 Severity DImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.May 4, 2023 · Resident Rights Deficiencies
- Tag 0692 Severity DProvide enough food/fluids to maintain a resident's health.May 4, 2023 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 7.9% | 4.5% | Worse |
| Falls with major injury | 0.6% | 3.0% | Better |
| On antipsychotic medication | 17.7% | 14.5% | Worse |
| Urinary tract infections | 1.4% | 2.5% | Better |
| ADL decline (daily activities) | 18.2% | 14.0% | Worse |
| Excessive weight loss | 14.4% | 7.5% | Worse |
| New/worsened incontinence | 17.5% | 45.0% | Better |
⚠️ Penalties & Fines
1 penalty recorded by CMS
Total fines: $305,320
How This Grade Was Calculated
This facility's grade of F is based on a score of 25 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 2★ → 16 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 2★ → 8 pts (max 20)
- Quality Measures Rating: 2★ → 6 pts (max 15)
- Penalty deductions: -5 pts
- Fine deductions: -10 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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