C

QUALITY LIFE SERVICES - NEW CASTLE

520 FRIENDSHIP STREET, NEW CASTLE, PA 16101
Score: 63 / 100

With a score of 63 out of 100, Quality Life Services - New Castle earns a C grade — placing it near the middle of Pennsylvania nursing facilities. Families should review the detailed metrics below when considering this New Castle location.

Staffing at Quality Life Services - New Castle is near the national average, with 3.79 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 16 deficiencies at Quality Life Services - New Castle. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.79 3.8 Average
Registered Nurses (RN) 0.59 0.7 Below Average
Licensed Practical Nurses (LPN) 0.91 0.7 Above Average
Certified Nursing Assistants (CNA) 2.29 2.4 Average
Weekend Total Nursing 3.47 3.8 Average
Weekend RN Hours 0.34 0.7 Below Average

🔍 Inspection & Deficiency History

16
Total Deficiencies
Dec 1, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 15 Moderate
View recent deficiencies (5 shown)
  • Tag 0559 Severity D
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    Dec 1, 2025 · Resident Rights Deficiencies
  • Tag 0655 Severity E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    May 7, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    May 7, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    May 7, 2025 · Resident Rights Deficiencies
  • Tag 0690 Severity D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent
    May 7, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 6.1% 4.5% Worse
Falls with major injury 2.4% 3.0% Better
On antipsychotic medication 22.2% 14.5% Worse
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 8.2% 14.0% Better
Excessive weight loss 5.6% 7.5% Better
New/worsened incontinence 32.3% 45.0% Better

How This Grade Was Calculated

This facility's grade of C is based on a score of 63 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
204
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
May 7, 2025
Deficiencies (Cycle 1)
10