F

HIGHER CALL NURSING CENTER

407 WHITEBIRD STREET, QUAPAW, OK 74363
Score: 15 / 100

With a score of 15/100, Higher Call Nursing Center ranks in the bottom tier of Oklahoma nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Higher Call Nursing Center is near the national average, with 3.69 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 32 deficiencies at Higher Call Nursing Center, including 5 classified as serious — among the most concerning citation levels. The most notable finding involved: procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.69 3.8 Average
Registered Nurses (RN) 0.46 0.7 Below Average
Licensed Practical Nurses (LPN) 0.70 0.7 Average
Certified Nursing Assistants (CNA) 2.53 2.4 Average
Weekend Total Nursing 3.67 3.8 Average
Weekend RN Hours 0.29 0.7 Below Average

🔍 Inspection & Deficiency History

32
Total Deficiencies
Jan 8, 2026
Most Recent Inspection
🟠 27 Moderate 🔴 5 Serious
View recent deficiencies (5 shown)
  • Tag 0812 Severity F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Jan 8, 2026 · Nutrition and Dietary Deficiencies
  • Tag 0758 Severity E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psy
    May 15, 2024 · Pharmacy Service Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    May 15, 2024 · Nutrition and Dietary Deficiencies
  • Tag 0582 Severity D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    May 15, 2024 · Resident Rights Deficiencies
  • Tag 0700 Severity D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these
    May 15, 2024 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.9% 4.5% Worse
Falls with major injury 2.7% 3.0% Better
On antipsychotic medication 14.0% 14.5% Average
Urinary tract infections 10.8% 2.5% Worse
ADL decline (daily activities) 7.5% 14.0% Better
Excessive weight loss 5.6% 7.5% Better
New/worsened incontinence 17.5% 45.0% Better

⚠️ Penalties & Fines

3 penalties recorded by CMS

Total fines: $40,077

How This Grade Was Calculated

This facility's grade of F is based on a score of 15 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -4 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
86
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
May 15, 2024
Deficiencies (Cycle 1)
6