With a score of 20/100, Heritage Manor ranks in the bottom tier of Oklahoma nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.
With 3.32 total nurse hours per resident per day, Heritage Manor falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.
Recent CMS inspections identified 29 deficiencies at Heritage Manor, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: inform resident or representatives choice to enter into binding arbitration agreement and right to refuse..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.32 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.21 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.96 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.16 | 2.4 | Below Average |
| Weekend Total Nursing | 3.52 | 3.8 | Average |
| Weekend RN Hours | 0.25 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0847 Severity FInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.Nov 20, 2025 · Administration Deficiencies
- Tag 0848 Severity FProvide a neutral and fair arbitration process and agree to arbitrator and venue.Nov 20, 2025 · Administration Deficiencies
- Tag 0578 Severity EHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, andNov 20, 2025 · Resident Rights Deficiencies
- Tag 0812 Severity EProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nov 20, 2025 · Nutrition and Dietary Deficiencies
- Tag 0610 Severity DRespond appropriately to all alleged violations.Nov 20, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 4.4% | 4.5% | Average |
| Falls with major injury | 7.4% | 3.0% | Worse |
| On antipsychotic medication | 22.9% | 14.5% | Worse |
| Urinary tract infections | 3.8% | 2.5% | Worse |
| ADL decline (daily activities) | 8.1% | 14.0% | Better |
| Excessive weight loss | 11.0% | 7.5% | Worse |
| New/worsened incontinence | 7.6% | 45.0% | Better |
⚠️ Penalties & Fines
2 penalties recorded by CMS
Total fines: $30,133
How This Grade Was Calculated
This facility's grade of F is based on a score of 20 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 1★ → 8 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 2★ → 8 pts (max 20)
- Quality Measures Rating: 4★ → 12 pts (max 15)
- Penalty deductions: -10 pts
- Fine deductions: -3 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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