F

CONTINUING HEALTHCARE AT WILLOW HAVEN

1020 TAYLOR STREET, ZANESVILLE, OH 43701
Score: 20 / 100

With a score of 20/100, Continuing Healthcare At Willow Haven ranks in the bottom tier of Ohio nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at Continuing Healthcare At Willow Haven, with 3.30 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 63 deficiencies at Continuing Healthcare At Willow Haven. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.30 3.8 Below Average
Registered Nurses (RN) 0.35 0.7 Below Average
Licensed Practical Nurses (LPN) 0.93 0.7 Above Average
Certified Nursing Assistants (CNA) 2.03 2.4 Below Average
Weekend Total Nursing 3.02 3.8 Below Average
Weekend RN Hours 0.28 0.7 Below Average

🔍 Inspection & Deficiency History

63
Total Deficiencies
Dec 29, 2025
Most Recent Inspection
🟠 63 Moderate
View recent deficiencies (5 shown)
  • Tag 0921 Severity E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    Dec 29, 2025 · Environmental Deficiencies
  • Tag 0610 Severity D
    Respond appropriately to all alleged violations.
    Dec 29, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0842 Severity D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standar
    Dec 3, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0725 Severity F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    Aug 20, 2025 · Nursing and Physician Services Deficiencies
  • Tag 0727 Severity F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    Aug 20, 2025 · Nursing and Physician Services Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.2% 4.5% Better
Falls with major injury 4.4% 3.0% Worse
On antipsychotic medication 4.6% 14.5% Better
Urinary tract infections 0.4% 2.5% Better
ADL decline (daily activities) 4.4% 14.0% Better
Excessive weight loss 7.6% 7.5% Average
New/worsened incontinence 22.1% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $40,000

How This Grade Was Calculated

This facility's grade of F is based on a score of 20 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -4 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
81
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Aug 20, 2025
Deficiencies (Cycle 1)
29