F

Pavilion Health Center at Brightmore

10011 Providence Road West, Charlotte, NC 28277
Score: 24 / 100

With a score of 24/100, Pavilion Health Center At Brightmore ranks in the bottom tier of North Carolina nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Pavilion Health Center At Brightmore is near the national average, with 3.42 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 31 deficiencies at Pavilion Health Center At Brightmore, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents..

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.42 3.8 Average
Registered Nurses (RN) 0.44 0.7 Below Average
Licensed Practical Nurses (LPN) 0.98 0.7 Above Average
Certified Nursing Assistants (CNA) 2.00 2.4 Below Average
Weekend Total Nursing 3.16 3.8 Below Average
Weekend RN Hours 0.39 0.7 Below Average

🔍 Inspection & Deficiency History

31
Total Deficiencies
Dec 8, 2025
Most Recent Inspection
⚪ 2 Minor 🟠 26 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0689 Severity J
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Dec 8, 2025 · Quality of Life and Care Deficiencies
  • Tag 0605 Severity D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    Jul 2, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Jul 2, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jul 2, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0657 Severity D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    Jul 2, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.8% 4.5% Average
Falls with major injury 3.8% 3.0% Worse
On antipsychotic medication 8.1% 14.5% Better
Urinary tract infections 1.4% 2.5% Better
ADL decline (daily activities) 14.6% 14.0% Average
Excessive weight loss 3.9% 7.5% Better
New/worsened incontinence 26.7% 45.0% Better

⚠️ Penalties & Fines

2 penalties recorded by CMS

Total fines: $112,580

How This Grade Was Calculated

This facility's grade of F is based on a score of 24 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -10 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
108
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jul 2, 2025
Deficiencies (Cycle 1)
7