F

Crown Haven Health and Rehabilitation

620 Tom Hunter Road, Charlotte, NC 28213
Score: 6 / 100

With a score of 6/100, Crown Haven Health And Rehabilitation ranks in the bottom tier of North Carolina nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at Crown Haven Health And Rehabilitation, with 3.14 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent CMS inspections identified 50 deficiencies at Crown Haven Health And Rehabilitation, including 5 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.14 3.8 Below Average
Registered Nurses (RN) 0.37 0.7 Below Average
Licensed Practical Nurses (LPN) 1.04 0.7 Above Average
Certified Nursing Assistants (CNA) 1.73 2.4 Below Average
Weekend Total Nursing 2.91 3.8 Below Average
Weekend RN Hours 0.34 0.7 Below Average

🔍 Inspection & Deficiency History

50
Total Deficiencies
Jul 2, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 44 Moderate 🔴 5 Serious
View recent deficiencies (5 shown)
  • Tag 0627 Severity J
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    Jul 2, 2025 · Resident Rights Deficiencies
  • Tag 0552 Severity D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    Jul 2, 2025 · Resident Rights Deficiencies
  • Tag 0561 Severity D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    Jul 2, 2025 · Resident Rights Deficiencies
  • Tag 0657 Severity D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    Jul 2, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0658 Severity D
    Ensure services provided by the nursing facility meet professional standards of quality.
    Jul 2, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.0% 4.5% Better
Falls with major injury 4.5% 3.0% Worse
On antipsychotic medication 16.0% 14.5% Worse
Urinary tract infections 0.6% 2.5% Better
ADL decline (daily activities) 15.7% 14.0% Worse
Excessive weight loss 10.1% 7.5% Worse
New/worsened incontinence 26.3% 45.0% Better

⚠️ Penalties & Fines

7 penalties recorded by CMS

Total fines: $98,762

How This Grade Was Calculated

This facility's grade of F is based on a score of 6 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -9 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
120
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jul 2, 2025
Deficiencies (Cycle 1)
6