F

Highland House Rehabilitation and Healthcare

1700 Pamalee Drive, Fayetteville, NC 28301
Score: 30 / 100

With a score of 30/100, Highland House Rehabilitation And Healthcare ranks in the bottom tier of North Carolina nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at Highland House Rehabilitation And Healthcare, with 3.12 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent CMS inspections identified 24 deficiencies at Highland House Rehabilitation And Healthcare, including 2 classified as serious — among the most concerning citation levels. The most notable finding involved: honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 3 / 15 pts
1 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.12 3.8 Below Average
Registered Nurses (RN) 0.25 0.7 Below Average
Licensed Practical Nurses (LPN) 0.94 0.7 Above Average
Certified Nursing Assistants (CNA) 1.93 2.4 Below Average
Weekend Total Nursing 2.66 3.8 Below Average
Weekend RN Hours 0.15 0.7 Below Average

🔍 Inspection & Deficiency History

24
Total Deficiencies
Dec 18, 2024
Most Recent Inspection
⚪ 1 Minor 🟠 21 Moderate 🔴 2 Serious
View recent deficiencies (5 shown)
  • Tag 0561 Severity D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    Dec 18, 2024 · Resident Rights Deficiencies
  • Tag 0585 Severity D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    Dec 18, 2024 · Resident Rights Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Dec 18, 2024 · Resident Assessment and Care Planning Deficiencies
  • Tag 0644 Severity D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    Dec 18, 2024 · Resident Assessment and Care Planning Deficiencies
  • Tag 0677 Severity D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    Dec 18, 2024 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 6.5% 4.5% Worse
Falls with major injury 1.1% 3.0% Better
On antipsychotic medication 24.6% 14.5% Worse
Urinary tract infections 5.8% 2.5% Worse
ADL decline (daily activities) 25.9% 14.0% Worse
Excessive weight loss 1.8% 7.5% Better
New/worsened incontinence 21.4% 45.0% Better

How This Grade Was Calculated

This facility's grade of F is based on a score of 30 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 1★ → 3 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
106
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 18, 2024
Deficiencies (Cycle 1)
6