F

Vero Health & Rehab of Sylva

417 Cloverdale Road, Sylva, NC 28779
Score: 0 / 100

With a score of 0/100, Vero Health & Rehab Of Sylva ranks in the bottom tier of North Carolina nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Vero Health & Rehab Of Sylva is near the national average, with 3.75 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 67 deficiencies at Vero Health & Rehab Of Sylva, including 7 classified as serious — among the most concerning citation levels. The most notable finding involved: electronically submit to cms complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 3 / 15 pts
1 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.75 3.8 Average
Registered Nurses (RN) 0.65 0.7 Average
Licensed Practical Nurses (LPN) 0.59 0.7 Below Average
Certified Nursing Assistants (CNA) 2.52 2.4 Average
Weekend Total Nursing 3.32 3.8 Below Average
Weekend RN Hours 0.42 0.7 Below Average

🔍 Inspection & Deficiency History

67
Total Deficiencies
Aug 13, 2025
Most Recent Inspection
⚪ 5 Minor 🟠 55 Moderate 🔴 7 Serious
View recent deficiencies (5 shown)
  • Tag 0851 Severity F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    Aug 13, 2025 · Administration Deficiencies
  • Tag 0558 Severity D
    Reasonably accommodate the needs and preferences of each resident.
    Aug 13, 2025 · Resident Rights Deficiencies
  • Tag 0578 Severity D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and
    Aug 13, 2025 · Resident Rights Deficiencies
  • Tag 0883 Severity D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    Aug 13, 2025 · Infection Control Deficiencies
  • Tag 0887 Severity D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document
    Aug 13, 2025 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.1% 4.5% Average
Falls with major injury 3.5% 3.0% Worse
On antipsychotic medication 11.9% 14.5% Better
Urinary tract infections 4.3% 2.5% Worse
ADL decline (daily activities) 39.0% 14.0% Worse
Excessive weight loss 11.5% 7.5% Worse
New/worsened incontinence 31.7% 45.0% Better

⚠️ Penalties & Fines

4 penalties recorded by CMS

Total fines: $359,818

How This Grade Was Calculated

This facility's grade of F is based on a score of 0 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 1★ → 3 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
106
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Aug 13, 2025
Deficiencies (Cycle 1)
7