CMS data shows White Oak Manor - Charlotte earning a D grade with a score of 47/100, placing it below most facilities in North Carolina. Prospective residents and families should carefully review the specific areas of concern detailed below.
Staffing levels are a potential concern at White Oak Manor - Charlotte, with 3.40 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.
Recent CMS inspections identified 19 deficiencies at White Oak Manor - Charlotte, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide appropriate treatment and care according to orders, resident’s preferences and goals..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.40 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.38 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.91 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.11 | 2.4 | Below Average |
| Weekend Total Nursing | 3.00 | 3.8 | Below Average |
| Weekend RN Hours | 0.18 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0684 Severity DProvide appropriate treatment and care according to orders, resident’s preferences and goals.Nov 17, 2025 · Quality of Life and Care Deficiencies
- Tag 0925 Severity DMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.Nov 17, 2025 · Environmental Deficiencies
- Tag 0684 Severity JProvide appropriate treatment and care according to orders, resident’s preferences and goals.Oct 26, 2025 · Quality of Life and Care Deficiencies
- Tag 0711 Severity DEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.Oct 26, 2025 · Nursing and Physician Services Deficiencies
- Tag 0756 Severity DEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in develoOct 26, 2025 · Pharmacy Service Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 5.5% | 4.5% | Worse |
| Falls with major injury | 4.3% | 3.0% | Worse |
| On antipsychotic medication | 17.6% | 14.5% | Worse |
| Urinary tract infections | 0.2% | 2.5% | Better |
| ADL decline (daily activities) | 10.3% | 14.0% | Better |
| Excessive weight loss | 3.3% | 7.5% | Better |
| New/worsened incontinence | 18.0% | 45.0% | Better |
⚠️ Penalties & Fines
2 penalties recorded by CMS
Total fines: $40,250
How This Grade Was Calculated
This facility's grade of D is based on a score of 47 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 3★ → 24 pts (max 40)
- Health Inspection Rating: 2★ → 10 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
- Penalty deductions: -10 pts
- Fine deductions: -4 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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