F

White Oak Manor-Shelby

401 N Morgan Street, Shelby, NC 28150
Score: 24 / 100

With a score of 24/100, White Oak Manor-Shelby ranks in the bottom tier of North Carolina nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at White Oak Manor-Shelby is near the national average, with 4.12 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 17 deficiencies at White Oak Manor-Shelby, including 2 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure each resident receives an accurate assessment..

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.12 3.8 Average
Registered Nurses (RN) 0.38 0.7 Below Average
Licensed Practical Nurses (LPN) 1.06 0.7 Above Average
Certified Nursing Assistants (CNA) 2.68 2.4 Above Average
Weekend Total Nursing 3.53 3.8 Average
Weekend RN Hours 0.18 0.7 Below Average

🔍 Inspection & Deficiency History

17
Total Deficiencies
Aug 27, 2025
Most Recent Inspection
🟠 15 Moderate 🔴 2 Serious
View recent deficiencies (5 shown)
  • Tag 0641 Severity E
    Ensure each resident receives an accurate assessment.
    Aug 27, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Aug 27, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Jul 22, 2025 · Quality of Life and Care Deficiencies
  • Tag 0550 Severity D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    Jul 22, 2025 · Resident Rights Deficiencies
  • Tag 0880 Severity F
    Provide and implement an infection prevention and control program.
    Oct 20, 2024 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 6.1% 4.5% Worse
Falls with major injury 2.1% 3.0% Better
On antipsychotic medication 9.8% 14.5% Better
Urinary tract infections 1.5% 2.5% Better
ADL decline (daily activities) 27.8% 14.0% Worse
Excessive weight loss 3.2% 7.5% Better
New/worsened incontinence 15.0% 45.0% Better

⚠️ Penalties & Fines

4 penalties recorded by CMS

Total fines: $42,637

How This Grade Was Calculated

This facility's grade of F is based on a score of 24 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -4 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
160
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Aug 27, 2025
Deficiencies (Cycle 1)
4