D

Highlands Living Center

500 Hahnemann Trail, Pittsford, NY 14534
Score: 44 / 100

CMS data shows Highlands Living Center earning a D grade with a score of 44/100, placing it below most facilities in New York. Prospective residents and families should carefully review the specific areas of concern detailed below.

Staffing at Highlands Living Center is near the national average, with 3.52 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 17 deficiencies at Highlands Living Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.52 3.8 Average
Registered Nurses (RN) 0.46 0.7 Below Average
Licensed Practical Nurses (LPN) 1.15 0.7 Above Average
Certified Nursing Assistants (CNA) 1.91 2.4 Below Average
Weekend Total Nursing 3.10 3.8 Below Average
Weekend RN Hours 0.29 0.7 Below Average

🔍 Inspection & Deficiency History

17
Total Deficiencies
Feb 18, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 16 Moderate
View recent deficiencies (5 shown)
  • Tag 0610 Severity E
    Respond appropriately to all alleged violations.
    Feb 18, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0919 Severity E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    Feb 18, 2025 · Environmental Deficiencies
  • Tag 0921 Severity E
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    Feb 18, 2025 · Environmental Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Feb 18, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0677 Severity D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    Feb 18, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 11.8% 4.5% Worse
Falls with major injury 2.5% 3.0% Better
On antipsychotic medication 19.0% 14.5% Worse
Urinary tract infections 2.8% 2.5% Worse
ADL decline (daily activities) 28.2% 14.0% Worse
Excessive weight loss 7.2% 7.5% Average
New/worsened incontinence 28.1% 45.0% Better

How This Grade Was Calculated

This facility's grade of D is based on a score of 44 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Non profit - Corporation
Certified Beds
122
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Feb 18, 2025
Deficiencies (Cycle 1)
8