F

HERITAGE CARE CENTER

4401 NORTH HANLEY ROAD, SAINT LOUIS, MO 63134
Score: 1 / 100
⚠️ SFF Candidate

Heritage Care Center has received an F grade based on CMS data, with a score of 1/100 — placing it among the lowest-rated nursing facilities in Missouri. Families considering this Saint Louis facility should carefully review its inspection history and quality metrics.

Staffing levels are a potential concern at Heritage Care Center, with 2.40 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent CMS inspections identified 99 deficiencies at Heritage Care Center, including 10 classified as serious — among the most concerning citation levels. The most notable finding involved: have a plan that describes the process for conducting qapi and qaa activities..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 2.40 3.8 Below Average
Registered Nurses (RN) 0.19 0.7 Below Average
Licensed Practical Nurses (LPN) 0.47 0.7 Below Average
Certified Nursing Assistants (CNA) 1.74 2.4 Below Average
Weekend Total Nursing 1.94 3.8 Below Average
Weekend RN Hours 0.14 0.7 Below Average

🔍 Inspection & Deficiency History

99
Total Deficiencies
Sep 8, 2025
Most Recent Inspection
🟠 89 Moderate 🔴 10 Serious
View recent deficiencies (5 shown)
  • Tag 0865 Severity F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    Sep 8, 2025 · Administration Deficiencies
  • Tag 0880 Severity F
    Provide and implement an infection prevention and control program.
    Sep 8, 2025 · Infection Control Deficiencies
  • Tag 0881 Severity F
    Implement a program that monitors antibiotic use.
    Sep 8, 2025 · Infection Control Deficiencies
  • Tag 0882 Severity F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    Sep 8, 2025 · Infection Control Deficiencies
  • Tag 0838 Severity F
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day ope
    Sep 8, 2025 · Administration Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 2.4% 4.5% Better
Falls with major injury 3.0% 3.0% Average
On antipsychotic medication 49.2% 14.5% Worse
Urinary tract infections 0.2% 2.5% Better
ADL decline (daily activities) 46.8% 14.0% Worse
Excessive weight loss 4.4% 7.5% Better
New/worsened incontinence 14.3% 45.0% Better

⚠️ Penalties & Fines

5 penalties recorded by CMS

Total fines: $343,318

How This Grade Was Calculated

This facility's grade of F is based on a score of 1 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
120
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Sep 8, 2025
Deficiencies (Cycle 1)
37