D

CRYSTAL OAKS

1500 CALVARY CHURCH ROAD, FESTUS, MO 63028
Score: 54 / 100

Crystal Oaks faces challenges in its CMS ratings, earning a D grade with a score of 54/100. The facility ranks in the 63th percentile among Missouri nursing homes, suggesting significant room for improvement.

Staffing levels at Crystal Oaks exceed national averages, with 4.28 total nursing hours per resident per day — compared to the national average of 3.8 hours. RN coverage of 0.43 hours per resident per day is near the national average of 0.7 hours.

Recent CMS inspections identified 12 deficiencies at Crystal Oaks, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies..

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 4.28 3.8 Above Average
Registered Nurses (RN) 0.43 0.7 Below Average
Licensed Practical Nurses (LPN) 0.74 0.7 Average
Certified Nursing Assistants (CNA) 3.10 2.4 Above Average
Weekend Total Nursing 3.73 3.8 Average
Weekend RN Hours 0.40 0.7 Below Average

🔍 Inspection & Deficiency History

12
Total Deficiencies
Dec 3, 2025
Most Recent Inspection
⚪ 1 Minor 🟠 10 Moderate 🔴 1 Serious
View recent deficiencies (5 shown)
  • Tag 0628 Severity D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    Dec 3, 2025 · Resident Rights Deficiencies
  • Tag 0880 Severity D
    Provide and implement an infection prevention and control program.
    Dec 3, 2025 · Infection Control Deficiencies
  • Tag 0812 Severity F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Aug 21, 2024 · Nutrition and Dietary Deficiencies
  • Tag 0656 Severity E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Aug 21, 2024 · Resident Assessment and Care Planning Deficiencies
  • Tag 0679 Severity E
    Provide activities to meet all resident's needs.
    Aug 21, 2024 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.7% 4.5% Worse
Falls with major injury 4.1% 3.0% Worse
On antipsychotic medication 15.7% 14.5% Average
Urinary tract infections 2.4% 2.5% Average
ADL decline (daily activities) 26.5% 14.0% Worse
Excessive weight loss 9.6% 7.5% Worse
New/worsened incontinence 15.4% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $165,187

How This Grade Was Calculated

This facility's grade of D is based on a score of 54 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
131
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 3, 2025
Deficiencies (Cycle 1)
2