Heart Of The Ozarks Healthcare Center is an average performer in CMS ratings, earning a C grade with a score of 66/100. Located in Ava, Missouri, the facility meets baseline standards across most quality metrics.
Staffing levels are a potential concern at Heart Of The Ozarks Healthcare Center, with 3.24 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.
Recent inspections identified 23 deficiencies at Heart Of The Ozarks Healthcare Center. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.24 | 3.8 | Below Average |
| Registered Nurses (RN) | 0.57 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 0.29 | 0.7 | Below Average |
| Certified Nursing Assistants (CNA) | 2.38 | 2.4 | Average |
| Weekend Total Nursing | 2.82 | 3.8 | Below Average |
| Weekend RN Hours | 0.39 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0728 Severity EEnsure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolledMar 24, 2025 · Nursing and Physician Services Deficiencies
- Tag 0812 Severity FProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Aug 21, 2024 · Nutrition and Dietary Deficiencies
- Tag 0554 Severity DAllow residents to self-administer drugs if determined clinically appropriate.Aug 21, 2024 · Resident Rights Deficiencies
- Tag 0678 Severity DProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advancAug 21, 2024 · Quality of Life and Care Deficiencies
- Tag 0689 Severity DEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Aug 21, 2024 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 7.7% | 4.5% | Worse |
| Falls with major injury | 3.0% | 3.0% | Average |
| On antipsychotic medication | 20.1% | 14.5% | Worse |
| Urinary tract infections | 2.4% | 2.5% | Average |
| ADL decline (daily activities) | 24.2% | 14.0% | Worse |
| Excessive weight loss | 2.9% | 7.5% | Better |
| New/worsened incontinence | 20.4% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of C is based on a score of 66 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 4★ → 32 pts (max 40)
- Health Inspection Rating: 4★ → 20 pts (max 25)
- Staffing Rating: 2★ → 8 pts (max 20)
- Quality Measures Rating: 2★ → 6 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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