C

Hillcrest Nursing and Rehabilitation Community

695 Mitzi Street, North Muskegon, MI 49445
Score: 66 / 100

Hillcrest Nursing And Rehabilitation Community is an average performer in CMS ratings, earning a C grade with a score of 66/100. Located in North Muskegon, Michigan, the facility meets baseline standards across most quality metrics.

Staffing at Hillcrest Nursing And Rehabilitation Community is near the national average, with 3.89 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 22 deficiencies at Hillcrest Nursing And Rehabilitation Community. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 15 / 15 pts
5 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.89 3.8 Average
Registered Nurses (RN) 0.60 0.7 Below Average
Licensed Practical Nurses (LPN) 0.97 0.7 Above Average
Certified Nursing Assistants (CNA) 2.32 2.4 Average
Weekend Total Nursing 3.41 3.8 Below Average
Weekend RN Hours 0.34 0.7 Below Average

🔍 Inspection & Deficiency History

22
Total Deficiencies
Dec 3, 2025
Most Recent Inspection
🟠 22 Moderate
View recent deficiencies (5 shown)
  • Tag 0658 Severity E
    Ensure services provided by the nursing facility meet professional standards of quality.
    Dec 3, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0812 Severity E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    Dec 3, 2025 · Nutrition and Dietary Deficiencies
  • Tag 0880 Severity E
    Provide and implement an infection prevention and control program.
    Dec 3, 2025 · Infection Control Deficiencies
  • Tag 0759 Severity D
    Ensure medication error rates are not 5 percent or greater.
    Dec 3, 2025 · Pharmacy Service Deficiencies
  • Tag 0689 Severity G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Mar 27, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 7.9% 4.5% Worse
Falls with major injury 1.9% 3.0% Better
On antipsychotic medication 14.8% 14.5% Average
Urinary tract infections 5.8% 2.5% Worse
ADL decline (daily activities) 10.3% 14.0% Better
Excessive weight loss 1.1% 7.5% Better
New/worsened incontinence 15.2% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $33,813

How This Grade Was Calculated

This facility's grade of C is based on a score of 66 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 5★ → 15 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -3 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
39
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Dec 3, 2025
Deficiencies (Cycle 1)
5