West Hickory Haven has received an F grade based on CMS data, with a score of 19/100 — placing it among the lowest-rated nursing facilities in Michigan. Families considering this Milford facility should carefully review its inspection history and quality metrics.
Staffing at West Hickory Haven is near the national average, with 4.08 total nursing hours per resident per day (national average: 3.8 hours).
Recent CMS inspections identified 48 deficiencies at West Hickory Haven, including 1 classified as serious — among the most concerning citation levels. The most notable finding involved: ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents..
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 4.08 | 3.8 | Average |
| Registered Nurses (RN) | 0.66 | 0.7 | Average |
| Licensed Practical Nurses (LPN) | 0.60 | 0.7 | Below Average |
| Certified Nursing Assistants (CNA) | 2.82 | 2.4 | Above Average |
| Weekend Total Nursing | 3.67 | 3.8 | Average |
| Weekend RN Hours | 0.46 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0689 Severity GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Jan 19, 2026 · Quality of Life and Care Deficiencies
- Tag 0761 Severity DEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologiJan 19, 2026 · Pharmacy Service Deficiencies
- Tag 0604 Severity GEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.Oct 28, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Tag 0609 Severity DTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.Oct 28, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
- Tag 0689 Severity GEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Aug 25, 2025 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 9.3% | 4.5% | Worse |
| Falls with major injury | 5.2% | 3.0% | Worse |
| On antipsychotic medication | 20.4% | 14.5% | Worse |
| Urinary tract infections | 6.0% | 2.5% | Worse |
| ADL decline (daily activities) | 10.7% | 14.0% | Better |
| Excessive weight loss | 12.5% | 7.5% | Worse |
| New/worsened incontinence | 20.1% | 45.0% | Better |
⚠️ Penalties & Fines
2 penalties recorded by CMS
Total fines: $54,304
How This Grade Was Calculated
This facility's grade of F is based on a score of 19 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 1★ → 8 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 3★ → 9 pts (max 15)
- Penalty deductions: -10 pts
- Fine deductions: -5 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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