C

PALMER HEALTHCARE CENTER

250 SHEARER STREET, PALMER, MA 01069
Score: 69 / 100

Palmer Healthcare Center is an average performer in CMS ratings, earning a C grade with a score of 69/100. Located in Palmer, Massachusetts, the facility meets baseline standards across most quality metrics.

Staffing levels are a potential concern at Palmer Healthcare Center, with 2.93 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 15 deficiencies at Palmer Healthcare Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 9 / 15 pts
3 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 2.93 3.8 Below Average
Registered Nurses (RN) 0.44 0.7 Below Average
Licensed Practical Nurses (LPN) 0.74 0.7 Average
Certified Nursing Assistants (CNA) 1.74 2.4 Below Average
Weekend Total Nursing 2.70 3.8 Below Average
Weekend RN Hours 0.36 0.7 Below Average

🔍 Inspection & Deficiency History

15
Total Deficiencies
Jan 5, 2026
Most Recent Inspection
🟠 15 Moderate
View recent deficiencies (5 shown)
  • Tag 0551 Severity D
    Give the resident's representative the ability to exercise the resident's rights.
    Jan 5, 2026 · Resident Rights Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Jan 5, 2026 · Resident Assessment and Care Planning Deficiencies
  • Tag 0557 Severity D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    Dec 15, 2025 · Resident Rights Deficiencies
  • Tag 0607 Severity D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    Dec 15, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0607 Severity D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    Sep 1, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 2.6% 4.5% Better
Falls with major injury 1.4% 3.0% Better
On antipsychotic medication 33.1% 14.5% Worse
Urinary tract infections 1.4% 2.5% Better
ADL decline (daily activities) 29.1% 14.0% Worse
Excessive weight loss 7.7% 7.5% Average
New/worsened incontinence 15.0% 45.0% Better

How This Grade Was Calculated

This facility's grade of C is based on a score of 69 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 3★ → 9 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
61
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 5, 2026
Deficiencies (Cycle 1)
5