C

RESERVOIR CENTER FOR HEALTH & REHABILITATION, THE

400 BOLTON STREET, MARLBOROUGH, MA 01752
Score: 58 / 100

Reservoir Center For Health & Rehabilitation, The is an average performer in CMS ratings, earning a C grade with a score of 58/100. Located in Marlborough, Massachusetts, the facility meets baseline standards across most quality metrics.

Staffing at Reservoir Center For Health & Rehabilitation, The is near the national average, with 3.88 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 36 deficiencies at Reservoir Center For Health & Rehabilitation, The. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 15 / 25 pts
3 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.88 3.8 Average
Registered Nurses (RN) 0.61 0.7 Below Average
Licensed Practical Nurses (LPN) 1.04 0.7 Above Average
Certified Nursing Assistants (CNA) 2.23 2.4 Average
Weekend Total Nursing 3.55 3.8 Average
Weekend RN Hours 0.36 0.7 Below Average

🔍 Inspection & Deficiency History

36
Total Deficiencies
Oct 14, 2024
Most Recent Inspection
⚪ 1 Minor 🟠 35 Moderate
View recent deficiencies (5 shown)
  • Tag 0580 Severity D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    Oct 14, 2024 · Resident Rights Deficiencies
  • Tag 0655 Severity D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    Oct 14, 2024 · Resident Assessment and Care Planning Deficiencies
  • Tag 0698 Severity D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    Oct 14, 2024 · Quality of Life and Care Deficiencies
  • Tag 0760 Severity D
    Ensure that residents are free from significant medication errors.
    Oct 14, 2024 · Pharmacy Service Deficiencies
  • Tag 0880 Severity E
    Provide and implement an infection prevention and control program.
    Oct 1, 2024 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 3.2% 4.5% Better
Falls with major injury 3.2% 3.0% Average
On antipsychotic medication 24.2% 14.5% Worse
Urinary tract infections 0.4% 2.5% Better
ADL decline (daily activities) 7.1% 14.0% Better
Excessive weight loss 3.5% 7.5% Better
New/worsened incontinence 32.7% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $3,145

How This Grade Was Calculated

This facility's grade of C is based on a score of 58 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 3★ → 15 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -0 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
144
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Oct 1, 2024
Deficiencies (Cycle 1)
13