Highlands, The earns a solid B grade from CMS data, with a score of 74/100. Performing above average across most metrics, this Fitchburg facility ranks in the 73th percentile among Massachusetts nursing homes.
Staffing at Highlands, The is near the national average, with 4.00 total nursing hours per resident per day (national average: 3.8 hours).
Recent inspections identified 18 deficiencies at Highlands, The. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 4.00 | 3.8 | Average |
| Registered Nurses (RN) | 0.46 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 1.07 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.48 | 2.4 | Average |
| Weekend Total Nursing | 3.56 | 3.8 | Average |
| Weekend RN Hours | 0.26 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0804 Severity EEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nov 24, 2025 · Nutrition and Dietary Deficiencies
- Tag 0880 Severity EProvide and implement an infection prevention and control program.Nov 24, 2025 · Infection Control Deficiencies
- Tag 0656 Severity DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Nov 24, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0676 Severity DEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.Nov 24, 2025 · Quality of Life and Care Deficiencies
- Tag 0690 Severity DProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to preventNov 24, 2025 · Quality of Life and Care Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 4.4% | 4.5% | Average |
| Falls with major injury | 2.7% | 3.0% | Average |
| On antipsychotic medication | 15.0% | 14.5% | Average |
| Urinary tract infections | 0.0% | 2.5% | Better |
| ADL decline (daily activities) | 7.9% | 14.0% | Better |
| Excessive weight loss | 10.6% | 7.5% | Worse |
| New/worsened incontinence | 28.9% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of B is based on a score of 74 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 4★ → 32 pts (max 40)
- Health Inspection Rating: 3★ → 15 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 5★ → 15 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
Other Facilities in Massachusetts
- B
- CHERMITAGE HEALTHCARE (THE)WORCESTER
- A
- BKnollwood Nursing CenterWORCESTER
- CLIFE CARE CENTER OF LEOMINSTERLEOMINSTER