Charlene Manor Extended Care Facility has received an F grade based on CMS data, with a score of 4/100 — placing it among the lowest-rated nursing facilities in Massachusetts. Families considering this Greenfield facility should carefully review its inspection history and quality metrics.
Staffing at Charlene Manor Extended Care Facility is near the national average, with 3.78 total nursing hours per resident per day (national average: 3.8 hours).
Recent inspections identified 61 deficiencies at Charlene Manor Extended Care Facility. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.78 | 3.8 | Average |
| Registered Nurses (RN) | 0.66 | 0.7 | Average |
| Licensed Practical Nurses (LPN) | 0.91 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.22 | 2.4 | Average |
| Weekend Total Nursing | 3.14 | 3.8 | Below Average |
| Weekend RN Hours | 0.43 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0656 Severity DDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.May 5, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0842 Severity DSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standarMar 11, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0686 Severity GProvide appropriate pressure ulcer care and prevent new ulcers from developing.Nov 5, 2024 · Quality of Life and Care Deficiencies
- Tag 0558 Severity EReasonably accommodate the needs and preferences of each resident.Nov 5, 2024 · Resident Rights Deficiencies
- Tag 0725 Severity EProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.Nov 5, 2024 · Nursing and Physician Services Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 4.1% | 4.5% | Average |
| Falls with major injury | 4.0% | 3.0% | Worse |
| On antipsychotic medication | 20.8% | 14.5% | Worse |
| Urinary tract infections | 1.8% | 2.5% | Better |
| ADL decline (daily activities) | 26.1% | 14.0% | Worse |
| Excessive weight loss | 7.5% | 7.5% | Average |
| New/worsened incontinence | 35.6% | 45.0% | Better |
⚠️ Penalties & Fines
3 penalties recorded by CMS
Total fines: $99,366
How This Grade Was Calculated
This facility's grade of F is based on a score of 4 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 1★ → 8 pts (max 40)
- Health Inspection Rating: 1★ → 5 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 1★ → 3 pts (max 15)
- Penalty deductions: -15 pts
- Fine deductions: -9 pts
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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