With a score of 59 out of 100, Heritage Manor West earns a C grade — placing it near the middle of Louisiana nursing facilities. Families should review the detailed metrics below when considering this Shreveport location.
Staffing at Heritage Manor West is near the national average, with 3.71 total nursing hours per resident per day (national average: 3.8 hours).
Recent inspections identified 18 deficiencies at Heritage Manor West. While none were classified as the most serious level, families should review the detailed inspection history below.
Score Breakdown
🏥 Staffing Details
| Staff Type | Hours/Resident/Day | National Avg | Comparison |
|---|---|---|---|
| Total Nursing | 3.71 | 3.8 | Average |
| Registered Nurses (RN) | 0.31 | 0.7 | Below Average |
| Licensed Practical Nurses (LPN) | 1.03 | 0.7 | Above Average |
| Certified Nursing Assistants (CNA) | 2.37 | 2.4 | Average |
| Weekend Total Nursing | 3.18 | 3.8 | Below Average |
| Weekend RN Hours | 0.11 | 0.7 | Below Average |
🔍 Inspection & Deficiency History
View recent deficiencies (5 shown)
- Tag 0584 Severity EHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for dJan 7, 2025 · Resident Rights Deficiencies
- Tag 0656 Severity EDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Jan 7, 2025 · Resident Assessment and Care Planning Deficiencies
- Tag 0684 Severity EProvide appropriate treatment and care according to orders, resident’s preferences and goals.Jan 7, 2025 · Quality of Life and Care Deficiencies
- Tag 0686 Severity EProvide appropriate pressure ulcer care and prevent new ulcers from developing.Jan 7, 2025 · Quality of Life and Care Deficiencies
- Tag 0640 Severity DEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.Jan 7, 2025 · Resident Assessment and Care Planning Deficiencies
📊 Resident Outcome Measures
Based on CMS quality measure data. Lower percentages are better for most metrics.
| Measure | This Facility | Nat'l Avg | |
|---|---|---|---|
| Residents with pressure ulcers | 6.0% | 4.5% | Worse |
| Falls with major injury | 3.0% | 3.0% | Average |
| On antipsychotic medication | 11.7% | 14.5% | Better |
| Urinary tract infections | 2.9% | 2.5% | Worse |
| ADL decline (daily activities) | 27.8% | 14.0% | Worse |
| Excessive weight loss | 10.4% | 7.5% | Worse |
| New/worsened incontinence | 26.3% | 45.0% | Better |
How This Grade Was Calculated
This facility's grade of C is based on a score of 59 out of 100, calculated from official CMS Nursing Home Compare data:
- Overall CMS Rating: 3★ → 24 pts (max 40)
- Health Inspection Rating: 4★ → 20 pts (max 25)
- Staffing Rating: 3★ → 12 pts (max 20)
- Quality Measures Rating: 1★ → 3 pts (max 15)
Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40
Facility Details
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