C

HERITAGE MANOR WEST

7060 COTTONWOOD BLVD, SHREVEPORT, LA 71129
Score: 59 / 100

With a score of 59 out of 100, Heritage Manor West earns a C grade — placing it near the middle of Louisiana nursing facilities. Families should review the detailed metrics below when considering this Shreveport location.

Staffing at Heritage Manor West is near the national average, with 3.71 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 18 deficiencies at Heritage Manor West. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 24 / 40 pts
3 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 3 / 15 pts
1 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.71 3.8 Average
Registered Nurses (RN) 0.31 0.7 Below Average
Licensed Practical Nurses (LPN) 1.03 0.7 Above Average
Certified Nursing Assistants (CNA) 2.37 2.4 Average
Weekend Total Nursing 3.18 3.8 Below Average
Weekend RN Hours 0.11 0.7 Below Average

🔍 Inspection & Deficiency History

18
Total Deficiencies
Jan 7, 2025
Most Recent Inspection
🟠 18 Moderate
View recent deficiencies (5 shown)
  • Tag 0584 Severity E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d
    Jan 7, 2025 · Resident Rights Deficiencies
  • Tag 0656 Severity E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jan 7, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0684 Severity E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    Jan 7, 2025 · Quality of Life and Care Deficiencies
  • Tag 0686 Severity E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    Jan 7, 2025 · Quality of Life and Care Deficiencies
  • Tag 0640 Severity D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    Jan 7, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 6.0% 4.5% Worse
Falls with major injury 3.0% 3.0% Average
On antipsychotic medication 11.7% 14.5% Better
Urinary tract infections 2.9% 2.5% Worse
ADL decline (daily activities) 27.8% 14.0% Worse
Excessive weight loss 10.4% 7.5% Worse
New/worsened incontinence 26.3% 45.0% Better

How This Grade Was Calculated

This facility's grade of C is based on a score of 59 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 3★ → 24 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 1★ → 3 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
140
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 7, 2025
Deficiencies (Cycle 1)
5