B

Heritage Manor South

9712 MANSFIELD ROAD, SHREVEPORT, LA 71118
Score: 70 / 100

With a score of 70/100 and a B grade, Heritage Manor South is a well-regarded option in Shreveport, Louisiana. The facility performs above average in most CMS categories, placing it in the 86th percentile statewide.

Staffing at Heritage Manor South is near the national average, with 3.80 total nursing hours per resident per day (national average: 3.8 hours).

Recent inspections identified 16 deficiencies at Heritage Manor South. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 32 / 40 pts
4 ★ CMS rating
Health Inspections 20 / 25 pts
4 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.80 3.8 Average
Registered Nurses (RN) 0.33 0.7 Below Average
Licensed Practical Nurses (LPN) 1.11 0.7 Above Average
Certified Nursing Assistants (CNA) 2.36 2.4 Average
Weekend Total Nursing 3.13 3.8 Below Average
Weekend RN Hours 0.13 0.7 Below Average

🔍 Inspection & Deficiency History

16
Total Deficiencies
Jan 13, 2026
Most Recent Inspection
🟠 16 Moderate
View recent deficiencies (5 shown)
  • Tag 0677 Severity E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    Jan 13, 2026 · Quality of Life and Care Deficiencies
  • Tag 0641 Severity D
    Ensure each resident receives an accurate assessment.
    Jan 13, 2026 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Dec 10, 2025 · Quality of Life and Care Deficiencies
  • Tag 0656 Severity E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jul 21, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0585 Severity D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    Jul 21, 2025 · Resident Rights Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 6.6% 4.5% Worse
Falls with major injury 4.3% 3.0% Worse
On antipsychotic medication 21.6% 14.5% Worse
Urinary tract infections 3.1% 2.5% Worse
ADL decline (daily activities) 11.9% 14.0% Better
Excessive weight loss 4.0% 7.5% Better
New/worsened incontinence 24.6% 45.0% Better

How This Grade Was Calculated

This facility's grade of B is based on a score of 70 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 4★ → 32 pts (max 40)
  • Health Inspection Rating: 4★ → 20 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
145
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
Jan 13, 2026
Deficiencies (Cycle 1)
5