F

Heritage Manor Health & Rehab

2575 Airline Drive, Bossier City, LA 71111
Score: 15 / 100

With a score of 15/100, Heritage Manor Health & Rehab ranks in the bottom tier of Louisiana nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Heritage Manor Health & Rehab is near the national average, with 3.43 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 66 deficiencies at Heritage Manor Health & Rehab, including 2 classified as serious — among the most concerning citation levels. The most notable finding involved: develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.43 3.8 Average
Registered Nurses (RN) 0.29 0.7 Below Average
Licensed Practical Nurses (LPN) 1.20 0.7 Above Average
Certified Nursing Assistants (CNA) 1.94 2.4 Below Average
Weekend Total Nursing 2.95 3.8 Below Average
Weekend RN Hours 0.30 0.7 Below Average

🔍 Inspection & Deficiency History

66
Total Deficiencies
Jan 6, 2026
Most Recent Inspection
🟠 64 Moderate 🔴 2 Serious
View recent deficiencies (5 shown)
  • Tag 0656 Severity E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jan 6, 2026 · Resident Assessment and Care Planning Deficiencies
  • Tag 0600 Severity E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Dec 15, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0684 Severity E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    Dec 15, 2025 · Quality of Life and Care Deficiencies
  • Tag 0628 Severity D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    Dec 15, 2025 · Resident Rights Deficiencies
  • Tag 0655 Severity D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    Dec 15, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 5.3% 4.5% Worse
Falls with major injury 4.6% 3.0% Worse
On antipsychotic medication 35.7% 14.5% Worse
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 6.8% 14.0% Better
Excessive weight loss 4.9% 7.5% Better
New/worsened incontinence 7.0% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $73,487

How This Grade Was Calculated

This facility's grade of F is based on a score of 15 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -7 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
64
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Aug 6, 2025
Deficiencies (Cycle 1)
37