F

Pontchartrain Health Care Center

1401 Highway 190, Mandeville, LA 70448
Score: 13 / 100

With a score of 13/100, Pontchartrain Health Care Center ranks in the bottom tier of Louisiana nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing at Pontchartrain Health Care Center is near the national average, with 3.85 total nursing hours per resident per day (national average: 3.8 hours).

Recent CMS inspections identified 42 deficiencies at Pontchartrain Health Care Center, including 3 classified as serious — among the most concerning citation levels. The most notable finding involved: develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured..

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 5 / 25 pts
1 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 3 / 15 pts
1 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.85 3.8 Average
Registered Nurses (RN) 0.21 0.7 Below Average
Licensed Practical Nurses (LPN) 1.28 0.7 Above Average
Certified Nursing Assistants (CNA) 2.36 2.4 Average
Weekend Total Nursing 3.33 3.8 Below Average
Weekend RN Hours 0.10 0.7 Below Average

🔍 Inspection & Deficiency History

42
Total Deficiencies
Jun 12, 2025
Most Recent Inspection
⚪ 3 Minor 🟠 36 Moderate 🔴 3 Serious
View recent deficiencies (5 shown)
  • Tag 0656 Severity K
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Jun 12, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity K
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Jun 12, 2025 · Quality of Life and Care Deficiencies
  • Tag 0835 Severity K
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    Jun 12, 2025 · Administration Deficiencies
  • Tag 0578 Severity E
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and
    Jun 12, 2025 · Resident Rights Deficiencies
  • Tag 0880 Severity E
    Provide and implement an infection prevention and control program.
    Jun 12, 2025 · Infection Control Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.5% 4.5% Average
Falls with major injury 1.7% 3.0% Better
On antipsychotic medication 27.9% 14.5% Worse
Urinary tract infections 11.8% 2.5% Worse
ADL decline (daily activities) 29.1% 14.0% Worse
Excessive weight loss 11.5% 7.5% Worse
New/worsened incontinence 23.8% 45.0% Better

⚠️ Penalties & Fines

1 penalty recorded by CMS

Total fines: $162,920

How This Grade Was Calculated

This facility's grade of F is based on a score of 13 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 1★ → 5 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 1★ → 3 pts (max 15)
  • Penalty deductions: -5 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
182
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Jun 12, 2025
Deficiencies (Cycle 1)
15