F

WILLOWS OF RICHMOND

2070 CHESTER BLVD, RICHMOND, IN 47374
Score: 28 / 100

With a score of 28/100, Willows Of Richmond ranks in the bottom tier of Indiana nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

With 3.26 total nurse hours per resident per day, Willows Of Richmond falls below the national average of 3.8 hours. Families may want to ask about staffing levels during any facility visit.

Recent inspections identified 21 deficiencies at Willows Of Richmond. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 8 / 40 pts
1 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 4 / 20 pts
1 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.26 3.8 Below Average
Registered Nurses (RN) 0.36 0.7 Below Average
Licensed Practical Nurses (LPN) 0.85 0.7 Above Average
Certified Nursing Assistants (CNA) 2.05 2.4 Below Average
Weekend Total Nursing 2.67 3.8 Below Average
Weekend RN Hours 0.43 0.7 Below Average

🔍 Inspection & Deficiency History

21
Total Deficiencies
Oct 14, 2025
Most Recent Inspection
🟠 21 Moderate
View recent deficiencies (5 shown)
  • Tag 0585 Severity D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    Oct 14, 2025 · Resident Rights Deficiencies
  • Tag 0921 Severity F
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    May 29, 2025 · Environmental Deficiencies
  • Tag 0558 Severity D
    Reasonably accommodate the needs and preferences of each resident.
    May 29, 2025 · Resident Rights Deficiencies
  • Tag 0677 Severity D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    May 29, 2025 · Quality of Life and Care Deficiencies
  • Tag 0684 Severity D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    May 29, 2025 · Quality of Life and Care Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 4.1% 4.5% Average
Falls with major injury 6.9% 3.0% Worse
On antipsychotic medication 33.0% 14.5% Worse
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 45.3% 14.0% Worse
Excessive weight loss 6.5% 7.5% Better
New/worsened incontinence 22.0% 45.0% Better

How This Grade Was Calculated

This facility's grade of F is based on a score of 28 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 1★ → 8 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 1★ → 4 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
Government - County
Certified Beds
87
Provider Type
Medicare and Medicaid
Resident Council
No
Family Council
No
Sprinkler System
Yes
Last Inspection
May 29, 2025
Deficiencies (Cycle 1)
6