F

ARC AT NORMAL

509 NORTH ADELAIDE, NORMAL, IL 61761
Score: 15 / 100

With a score of 15/100, Arc At Normal ranks in the bottom tier of Illinois nursing facilities, earning an F grade. CMS data highlights significant concerns that prospective residents and families should thoroughly evaluate.

Staffing levels are a potential concern at Arc At Normal, with 2.97 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 77 deficiencies at Arc At Normal. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 8 / 20 pts
2 ★ staffing rating
Quality Measures 6 / 15 pts
2 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 2.97 3.8 Below Average
Registered Nurses (RN) 0.50 0.7 Below Average
Licensed Practical Nurses (LPN) 0.52 0.7 Below Average
Certified Nursing Assistants (CNA) 1.95 2.4 Below Average
Weekend Total Nursing 2.84 3.8 Below Average
Weekend RN Hours 0.38 0.7 Below Average

🔍 Inspection & Deficiency History

77
Total Deficiencies
Dec 8, 2025
Most Recent Inspection
🟠 77 Moderate
View recent deficiencies (5 shown)
  • Tag 0600 Severity D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Dec 8, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0656 Severity D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    Sep 20, 2025 · Resident Assessment and Care Planning Deficiencies
  • Tag 0689 Severity D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    Sep 20, 2025 · Quality of Life and Care Deficiencies
  • Tag 0600 Severity E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    Sep 4, 2025 · Freedom from Abuse, Neglect, and Exploitation Deficiencies
  • Tag 0641 Severity E
    Ensure each resident receives an accurate assessment.
    Sep 4, 2025 · Resident Assessment and Care Planning Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 2.6% 4.5% Better
Falls with major injury 5.0% 3.0% Worse
On antipsychotic medication 19.7% 14.5% Worse
Urinary tract infections 2.0% 2.5% Better
ADL decline (daily activities) 29.6% 14.0% Worse
Excessive weight loss 14.7% 7.5% Worse
New/worsened incontinence 30.3% 45.0% Better

⚠️ Penalties & Fines

4 penalties recorded by CMS

Total fines: $164,380

How This Grade Was Calculated

This facility's grade of F is based on a score of 15 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 2★ → 8 pts (max 20)
  • Quality Measures Rating: 2★ → 6 pts (max 15)
  • Penalty deductions: -15 pts
  • Fine deductions: -10 pts

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Limited Liability company
Certified Beds
141
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Feb 20, 2025
Deficiencies (Cycle 1)
20