D

HIGHLANDS LAKE CENTER

4240 LAKELAND HIGHLANDS RD, LAKELAND, FL 33813
Score: 50 / 100

CMS data shows Highlands Lake Center earning a D grade with a score of 50/100, placing it below most facilities in Florida. Prospective residents and families should carefully review the specific areas of concern detailed below.

Staffing levels are a potential concern at Highlands Lake Center, with 3.28 total nursing hours per resident per day — below the national average of 3.8 hours. Lower staffing can impact care quality and staff responsiveness.

Recent inspections identified 33 deficiencies at Highlands Lake Center. While none were classified as the most serious level, families should review the detailed inspection history below.

Score Breakdown

Overall CMS Rating 16 / 40 pts
2 ★ CMS rating
Health Inspections 10 / 25 pts
2 ★ inspection rating
Staffing 12 / 20 pts
3 ★ staffing rating
Quality Measures 12 / 15 pts
4 ★ quality measures

🏥 Staffing Details

Staff Type Hours/Resident/Day National Avg Comparison
Total Nursing 3.28 3.8 Below Average
Registered Nurses (RN) 0.63 0.7 Below Average
Licensed Practical Nurses (LPN) 0.64 0.7 Average
Certified Nursing Assistants (CNA) 2.02 2.4 Below Average
Weekend Total Nursing 3.00 3.8 Below Average
Weekend RN Hours 0.50 0.7 Below Average

🔍 Inspection & Deficiency History

33
Total Deficiencies
Nov 4, 2025
Most Recent Inspection
🟠 33 Moderate
View recent deficiencies (5 shown)
  • Tag 0755 Severity E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    Nov 4, 2025 · Pharmacy Service Deficiencies
  • Tag 0697 Severity D
    Provide safe, appropriate pain management for a resident who requires such services.
    Nov 4, 2025 · Quality of Life and Care Deficiencies
  • Tag 0585 Severity E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt e
    Apr 16, 2025 · Resident Rights Deficiencies
  • Tag 0773 Severity D
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    Apr 16, 2025 · Administration Deficiencies
  • Tag 0584 Severity D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for d
    Aug 5, 2024 · Resident Rights Deficiencies

📊 Resident Outcome Measures

Based on CMS quality measure data. Lower percentages are better for most metrics.

Measure This Facility Nat'l Avg
Residents with pressure ulcers 2.9% 4.5% Better
Falls with major injury 3.5% 3.0% Worse
On antipsychotic medication 14.6% 14.5% Average
Urinary tract infections 0.0% 2.5% Better
ADL decline (daily activities) 8.6% 14.0% Better
Excessive weight loss 7.4% 7.5% Average
New/worsened incontinence 16.6% 45.0% Better

How This Grade Was Calculated

This facility's grade of D is based on a score of 50 out of 100, calculated from official CMS Nursing Home Compare data:

  • Overall CMS Rating: 2★ → 16 pts (max 40)
  • Health Inspection Rating: 2★ → 10 pts (max 25)
  • Staffing Rating: 3★ → 12 pts (max 20)
  • Quality Measures Rating: 4★ → 12 pts (max 15)

Grades: A=85+, B=70–84, C=55–69, D=40–54, F=below 40

Facility Details

Ownership
For profit - Corporation
Certified Beds
179
Provider Type
Medicare and Medicaid
Resident Council
Yes
Family Council
No
Sprinkler System
Yes
Last Inspection
Mar 6, 2024
Deficiencies (Cycle 1)
19